UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Code-Free Programming

88

Role-Based Access

87

Automation Orchestration

86

Central Deployment

86

Cloud Hosting

86

Real-Time Debugging

86

Automation Apps

85

Action Logging

85

Exception Handling

85

User Libraries

85

Performance Monitoring

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Arushi B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Widely use automation application.

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

It is very efficient process automation solution. It reduce human errors. It is available on cloud as well as on premises. It gives training programs that helps to learn new user. It is easy to operate.

What is your favorite aspect of this product?

From syncing data, automate of complex process and automation of email campaigns. Drag & drops saves time and improves automation. It has centralized system that allow us to monitor everything from one location.

What do you dislike most about this product?

UiPath worka flawlessly but sometimes complex process create conflicts.

What recommendations would you give to someone considering this product?

It is helping in scaling the business up. Reduce human efforts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

This is how UiPath Delivers

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

Uipath automates complex processes with the help of AI-powered and machine-learning automation. It is an end-to-end automation platform that offers test automation, AI-powered assistance, process mining, and test automation. Unlike conventional RPA, it can connect with applications via APIs. Even without deep coding skills, we can develop automation-driven apps.

What is your favorite aspect of this product?

It is one of the best automation tool, UiPath AI-driven automation and machine learning capabilities permit us to automate tasks beyond conventional rule-based procedures. It is tasks and process mining, by analyzing the business workload, recognize the automation opportunities. It is not just a simple Robotic Process Automation, it is an end-to-end automation ecosystem. It facilitates us with both cloud-native and on-premises deployment.

What do you dislike most about this product?

UiPath lacks major in-built mobile automation for mobile phones, we have to involve third parties for this purpose. UiPath is a good platform but has some pain points such as learning curves. All these areas demand attention for improvement to make it more adoptable in all scale of enterprises.

What recommendations would you give to someone considering this product?

UiPath orchestrator is available to centralize, monitor, and schedule bots. To secure automation, prefer to implement role-based access control (RBAC). Involve APIs rather than UI automation, to reduce the failure rate of the bots caused by UI variations. These recommendations would help one a lot for a better working experience.

Pros

  • Reliable
  • Unique Features
  • Saves Time
  • Respectful

Asif M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

UiPath is a software platform that enables automat

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

End-to-End Automation: UiPath offers a complete automation lifecycle from process discovery to robot orchestration, User-Friendly Interface: With its intuitive, drag-and-drop interface, UiPath enables both technical and non-technical users to create automation workflows, unlike other platforms that may require more technical expertise. Integration with AI & Machine Learning: UiPath

What is your favorite aspect of this product?

Drag-and-Drop Workflow – The visual design interface makes it easy to build automation without deep coding knowledge. Strong Integration – It integrates well with Microsoft products, web applications, databases, APIs, and even AI models. Attended & Unattended Automation – You can automate tasks either with human interaction or in a fully automated manner. AI and Machine Learning Capabilities – Features like Document Understanding and AI Fabric help automate complex processes

What do you dislike most about this product?

High Licensing Costs – Compared to some competitors, UiPath can be expensive, especially for small businesses. Complex Orchestration – Managing and deploying bots at scale requires UiPath Orchestrator, which can have a steep learning curve. Heavy Resource Usage – UiPath Studio and unattended bots can be resource-intensive, sometimes leading to performance issues. Limited Customization in StudioX – While great for business users, StudioX has fewer advanced customization options compared to Studio.

What recommendations would you give to someone considering this product?

Evaluate Licensing & Cost Understand Your Use Case Plan for Infrastructure Consider Integration Needs

Pros

  • Enables Productivity
  • Inspires Innovation
  • Over Delivered
  • Helps Innovate

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