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UiPath

UiPath Business Automation Platform

Composite Score

9.1 /10

CX Score

9.4 /10

759 Reviews Write a Review

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What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details

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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

16 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

16 Top Rated Features

2022

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 86

Code-Free Programming

Role-Based Access

Automation Orchestration

Central Deployment

Cloud Hosting

Real-Time Debugging

Automation Apps

Action Logging

Exception Handling

User Libraries

Performance Monitoring

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

UiPath Business Automation Platform Reviews

Nikhil V.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Fabulous Low Code Automation Solution

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

It is fabulous automation solution in the category. Drag & drop interface is easy to non technical users. It has lots of inbuilt templates that saves time in creating workflows. It handle large & complex business processes very efficiently. It has large user community.

What is your favorite aspect of this product?

Seamless integration with 3rd party CRM and ERP tools for better productivity. It provides robust security like encryption and role based access. It has wide range of learning material make it easier to the user to fix the things and learn.

What do you dislike most about this product?

Nothing issue for us, we are happy with the services that it is providing.

What recommendations would you give to someone considering this product?

Every time I recommend this tool for the Automation Engineer. It is good for large & small organisations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kate C.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

That Requires Some Work

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath is designed for enterprise-level automation—handling everything from data processing to complex workflow orchestration. For an IT analyst, this means cutting down on repetitive tasks, streamlining workflows, and reducing manual errors.

What is your favorite aspect of this product?

The unattended bots. Once set up, they can handle back-office processes without human intervention, which saves a ridiculous amount of time

What do you dislike most about this product?

Setting up automation workflows isn’t as intuitive as it could be, and debugging bots can be frustrating.

What recommendations would you give to someone considering this product?

UiPath is worth considering. But if you’re looking for something simpler for basic workflow automation, Power Automate or Zapier might be a better fit.

Pros

Reliable
Acts with Integrity
Continually Improving Product
Enables Productivity

Rachel B.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Crucial business automation tool

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath Business Automation has user-friendly interface and it is easy to integrate with other business network infrastructure.

What is your favorite aspect of this product?

The cost is affordable for small scale business enterprises. The customer support team is available 24/7 and their response is ever helpful The software has saved my team more time by handling repetitive tasks with accuracy.

What do you dislike most about this product?

Our business operations have been streamlined by this platform with increased productivity.

What recommendations would you give to someone considering this product?

UiPath Business Automation Platform offers the best solution for business challenges that requires simple and flexible automation services to enhance service delivery.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

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UiPath Business Automation Platform

What is UiPath Business Automation Platform?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

UiPath Business Automation Platform Ratings

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love UiPath Business Automation Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Automation Orchestration Manage, monitor and schedule the interactions, tasks and workflows among bots and other automation solutions through a centralized dashboard

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Real-Time Debugging Identifying errors in process while bot is working.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Exception Handling Bots take specific standard actions based on unexpected conditions.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

UiPath Business Automation Platform Reviews

Nikhil V.

Fabulous Low Code Automation Solution

Likeliness to Recommend

Pros

Kate C.

That Requires Some Work

Likeliness to Recommend

Pros

Rachel B.

Crucial business automation tool

Likeliness to Recommend

Pros

Most Popular UiPath Business Automation Platform Comparisons

Automation Anywhere

Microsoft Power Automate

Automate

ElectroNeek RPA and AI Platform

SS&C Blue Prism Enterprise

Pega Platform

1
Since last award

Feature Ratings

Code-Free Programming

Role-Based Access

Automation Orchestration

Central Deployment

Cloud Hosting

Real-Time Debugging

Automation Apps

Action Logging

Exception Handling

User Libraries

Performance Monitoring

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support