UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Cloud Hosting

88

Automation Orchestration

88

Code-Free Programming

88

Out of the box integration

88

Role-Based Access

87

Central Deployment

86

Real-Time Debugging

86

Automation Apps

86

Exception Handling

86

Performance Monitoring

86

Action Logging

86

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of Customization

83

Ease of IT Administration

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Smrati T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy learning curve

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

User-Friendly Interface, The drag-and-drop interface simplifies the development of automation workflows.

What is your favorite aspect of this product?

Ease of adoption

What do you dislike most about this product?

Complexity for Advanced Features

What recommendations would you give to someone considering this product?

Needs to integrate with AI modules as done by many competitors

Pros

  • Unique Features
  • Acts with Integrity
  • Client's Interest First
  • Generous Negotitation

Aris A.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Less Time on Tasks, More Time on Deals...

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

We’ve been using UiPath in business development for a while now, and honestly, it's made life a lot easier around here. You know how it is—juggling client leads, follow-ups, and internal workflows can be a headache. With UiPath, all those repetitive tasks that usually eat up your day? Gone.

What is your favorite aspect of this product?

What’s really cool is how smoothly UiPath fits into the tools we already use. We’ve got a bunch of systems running—CRM, project management tools, invoicing software—and UiPath ties them all together. It keeps everything flowing without the need for us to constantly check in or manually sync data.

What do you dislike most about this product?

If I had to nitpick, I’d say the bot monitoring could be a bit better. Sometimes, when a process fails, it’s not super clear why, and you end up wasting time digging around. But compared to how much time we save overall, it’s a small gripe.

What recommendations would you give to someone considering this product?

If you’re dealing with the same repetitive tasks over and over, UiPath is a no-brainer. It takes care of the grunt work, leaving you with more time to focus on what really matters. I’d recommend it to anyone looking to streamline their day-to-day.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Brian M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Exceptional automation tool with a friendly UI

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

The UiPath Automation Platform excels with its integrated approach, combining RPA, AI, process mining, and analytics for comprehensive automation. The user-friendly drag-and-drop interface allows users to create workflows without deep programming skills, enabling better visualization of automation processes. Advanced AI features enhance its ability to handle unstructured data especially with integration services involving GenAI. Robust orchestration and governance tools ensure ease of monitoring, security and maintenance,

What is your favorite aspect of this product?

My favorite aspect of UiPath is its user-friendly interface. The drag-and-drop functionality makes it accessible to a wide range of users, not just those with programming expertise. This enables teams to create and modify automation workflows easily, allowing collaboration and innovation across departments. It still offers powerful features that can handle complex automation needs. This balance between usability and capability is what truly sets UiPath apart.

What do you dislike most about this product?

One aspect that can be challenging with UiPath is its pricing model, which some users find to be on the costlier side. Smaller organizations may struggle to afford the full suite of tools. Additionally, the complexity of some advanced features can require a steep learning curve, which might be overwhelming for new users.

What recommendations would you give to someone considering this product?

Clearly define your automation goals and ensure they align with UiPath's capabilities. Begin with a small project to test the platform before full commitment. Make use of UiPath’s documentation, tutorials, and community forums to accelerate learning. Consider certification programs to build expertise within your team. Ensure your initial implementation can grow with your future needs.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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