UKG Pro Logo
UKG Pro Logo
UKG (Ultimate Kronos Group)

UKG Pro

Composite Score
7.5 /10
CX Score
7.5 /10
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In Partnership With SelectHub

Software Claimed

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

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Awards & Recognition

UKG Pro won the following awards in the Talent Management category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

8% Negative
3% Neutral
89% Positive

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 76

Wellness

80

Performance Management

79

Onboarding Offboarding

79

Talent Acquisition

78

Career Pathing

77

Collaboration

76

Employee Engagement

75

Succession Planning

75

Learning and Development

74

Compensation Management

73

Rewards Recognition

69

Vendor Capability Ratings

Average 77

Availability and Quality of Training

79

Business Value Created

79

Breadth of Features

79

Product Strategy and Rate of Improvement

77

Quality of Features

76

Ease of IT Administration

76

Vendor Support

76

Usability and Intuitiveness

75

Ease of Customization

75

Ease of Data Integration

75

Ease of Implementation

75

UKG Pro Reviews

Silvia A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Versatile Talent Management Solutions

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

UKG Pro stands out because it prioritizes employee happiness. While other products may focus solely on HR tasks, UKG Pro combines everything into a simple platform. The result is spending less time on administrative tasks and more time focusing on our team's contentment.

What is your favorite aspect of this product?

What I love most about UKG Pro is how versatile and user friendly it is. It is amazing to manage different HR functions in one place. UKG Pro is like a super helper for businesses since it ensures that everyone feels happy and valued at work. This tool helps businesses grow and succeed by focusing on what employees truly need creating a fun environment for people to collaborate and shine brightly.

What do you dislike most about this product?

The main issue I have with UKG Pro is its reliability. Customer support can be a bit slow, and It will be a very good enhancement if they would improve in this area because the problem is that sometimes it can be frustrating when you need help quickly and don’t get it.

What recommendations would you give to someone considering this product?

If you want an all-in-one HR and payroll solution then UKG Pro is a great choice. Its focus on enhancing the employee experience makes it stand out. Just make sure to assess your specific requirements and conduct some research first to see if it aligns with your objectives.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Sudheer Y.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent Global HCM Product

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

from starting of our HCM operations we are Using UKG Ultipro, other than this we didn't use any software.

What is your favorite aspect of this product?

Mobile Accessibility Learning & Development Payroll Management Employee Self Services Advance Analytics

What do you dislike most about this product?

As of now, nothing to say any negatives in UKG Ultipro

What recommendations would you give to someone considering this product?

We can definitely recommend this product as a global HCM solution. It is very easy to migrate from other HCM products, and it simplifies the implementation and design of HR processes. Additionally, it integrates seamlessly with all third-party support applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Junior G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

You can manage the workforce.

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

By automating processes like benefits administration and payroll processing, UKG Pro helps you minimize the administrative load. Lowers the possibility of mistakes and fines by assisting in ensuring adherence to standards and laws.

What is your favorite aspect of this product?

To organize and track employees' private and work-related data, I like UKG Pro. Also for the automation of administrative tasks and activities related to personnel data. I am able to write personalized reports covering many facets of HRM.

What do you dislike most about this product?

Because it is a cloud-based service, its operation necessitates a continuous Internet connection.

What recommendations would you give to someone considering this product?

For analytics that let decision makers anticipate workforce changes and make data-driven choices, I suggest UKG Pro.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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