UKG Pro

What differentiates UKG Pro from other similar products?

All payroll processing is handled by UKG. Our expanding business needs can be met with their help because they are a comprehensive and reliable system. Their customer service is quick to respond to our inquiries and provide helpful solutions.

What is your favorite aspect of this product?

The fact that I can use UKG Pro whenever I want to and that its community is so full of helpful resources is its best feature. The community even provides detailed instructions on how to set up a particular procedure. I enjoy that if I have any trouble locating a service or am unsure of how to proceed within the neighborhood, I can always give the office a call and someone will help me out.

What do you dislike most about this product?

It can feel like an eternity until your case is addressed or even someone responds to you due to the case logging system. It would be helpful if the auto-reply email included included the case subject and not simply the case number.

What recommendations would you give to someone considering this product?

UKG Pro has solved a lot of issues for me, such as getting rid of manual checks, making it easy to make new time and pay codes, and facilitating payments.

What differentiates UKG Pro from other similar products?

This Software is highly rated because we use it to help us manage all employee records and we use it as a tool for recruitment as well as core HR processes, payroll, succession and performance management, HR related file management before using this system, we had a lot of paper processes, and this system has allowed us to streamline and digitize much of what we do on a daily basis and streamlining processes.

What is your favorite aspect of this product?

With great tools for management one of them is the onboarding module allows to bring more efficiency to the onboarding process of new subordinates by ensuring that information is shared with the new team member throughout the onboarding as well as customization of reports that can also be programmed. It's called BI functionality. Not least of all it has a great review and list of tasks needed to complete quarters and year end.

What do you dislike most about this product?

When we start the open enrollment process we lose a great deal of time due to the delay for technical support. Which is valuable time that other programs do not make us lose, as for its benefits administration function it is very limited to elaborate benefit plans and their types. Its compensation management function does not work correctly for all users which is a code error.

What recommendations would you give to someone considering this product?

With good learning curve and knowledge of payroll or human resources the implementations of this program are very good at all business levels, we recommend a lot of practice of its tools to get the effectiveness of this almost complete system, UKG is used for everything, from the moment a candidate applies until after his separation and all the processes following it, it is in all our organization.

What differentiates UKG Pro from other similar products?

It is very user friendly compared to Workforce ADP in my personal opinion.

What is your favorite aspect of this product?

That it is very easy to find internal information on personnel.

What do you dislike most about this product?

That it makes a new pop up tab when you click on someones file. I wish there were no popup tabs.

What recommendations would you give to someone considering this product?

Get used to all the buttons and features, play around with it and you will pick it up in no time.