
In Partnership With SelectHub
Software Claimed

What is UKG Pro?
UKG Pro is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
76 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Self Service Portal
Benefits Calculation
HR Systems Interface
Time and Attendance
Taxation Deduction
Tax Form Preparation
Compensation Management
Vacation and Leave Tracking
Retirement Plan Tracking
Accounting Systems Interface
Vendor Capability Ratings
Breadth of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Customization
Also Featured in...
Workforce Management - Enterprise
Score 8.2
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Human Capital Management - Enterprise
Score 8.2
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Talent Management
Score 7.7
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Benefits Administration
Score 7.1
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UKG Pro Reviews

Catherine J.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2022
It offers options and solutions to satisfy us
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
PTO tracking and offering all benefit options in one database are both beneficial. It facilitates access to a wealth of employee data and guarantees the accuracy of organizational data. It has excellent payroll, core HR, and training features. Compared to the other working tool, it was significantly superior.
What is your favorite aspect of this product?
We utilize UKG since it is a very helpful tool. It values consumer input and suggestions, and it releases new features on a regular basis. That gives me comfort as a customer. Many of these capabilities can also be enabled or disabled by consumers, allowing us to roll them out gradually based on what is best for our business.
What do you dislike most about this product?
Because not all capabilities are accessible through the Web interface, managers must use a "Back Office" application to carry out some activities. It is not difficult to use or access, but in order to properly operate UKG Pro, one needs to become familiar with this additional system. It annoys me occasionally as a result of this flaw.
What recommendations would you give to someone considering this product?
Beyond its Core offering, UKG Pro offers features/modules that may be added at any time, creating a type of a-la-carte option where new clients can automate as few or as many business processes as they need. I urge you to do this.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Carol E.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
The most effective way to boost our work
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
To help our leaders make important decisions that will affect our organization, I have learned about and created some amazing reports and dashboards. It greatly aids us in producing more accurate and timely work. It offers new, simple ways to complete tasks more quickly and efficiently.
What is your favorite aspect of this product?
We can find anything we require at UKG. Using several platforms for learning, performance management, payroll, benefits, and other functions is not a concern for us. Everything is there. It is surprising how much time was saved by the integration with other partners and carriers. The system is user-friendly and our data is now more secure than before.
What do you dislike most about this product?
There isn't anything serious about the app that I detest. If I had to choose just one thing, I guess it would be how easily it interfaces with my other programs. Although such a system does not yet exist, it would be wonderful to establish an all-inclusive one.
What recommendations would you give to someone considering this product?
Increase your attention to process flows and areas that require HR processes. Additionally, pay attention to consolidated pricing rather than piecemeal pricing for each bundle, which significantly raises the cost when compared to competing HRIS systems. I urge everyone to use it because it is the best tool we have ever used.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

Adolfo V.
- Role: Operations
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
We keep your personnel management up to date
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
We use the software in the human resources department to keep up to date all the management of our employees. From their schedules, shifts and hours worked, to their attendance and work performance. All in an easy to use system, with a clean interface, which allows us to be much more organized.
What is your favorite aspect of this product?
Allows you to keep track of each shift of the workday, being able to establish the workers by shifts, absences and the ability to find replacements for future shifts. It has a system where we can monitor and supervise the daily time worked online, as well as the attendance and absences of workers. All the management of time control is very easy to configure according to the shifts and the hours to be worked in each one. It has a very complete time and attendance management, to keep track of the employee's daily performance and order. Allows the supervision of time online, as well as the supervision of absences and permissions.
What do you dislike most about this product?
I would like to be able to configure the same shifts to different time zones, as we have workers located in several cities that have different time zones. Setting up the program to suit our needs, schedules, shifts and number of employees took time; a more automatic system would be perfect. The program needs a more efficient search engine, so that we can search and find employee profiles without so much delay.
What recommendations would you give to someone considering this product?
We can recommend this software to all companies, especially to those who work with different shifts, because the organization and assistance offered to carry all the management, is invaluable and quality. Undoubtedly we work much better since we have UKG Pro.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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