
In Partnership With SelectHub
Software Claimed

What is UKG Pro?
UKG Pro is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Self Service Portal
Time and Attendance
HR Systems Interface
Benefits Calculation
Taxation Deduction
Tax Form Preparation
Retirement Plan Tracking
Compensation Management
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Also Featured in...
Workforce Management - Enterprise
Score 8.2
View UKG Pro in this category (opens in a new tab)
Human Capital Management - Enterprise
Score 8.1
View UKG Pro in this category (opens in a new tab)
Talent Management
Score 7.7
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.3
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews

Rui A.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2022
To minimize manual processes.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
With workflow capabilities for human resources with appropriate reviewers and approvers. Your staff have the ability to update their own data through self-service options. PTO work hours and wages can be tracked. Based on cutting-edge computing techniques including artificial intelligence, predictive analytics, and business intelligence.
What is your favorite aspect of this product?
I like UKG Pro because it allows for personalized onboarding and a quick start. You can keep payroll records, employee tax information, and private information about your employees in one place. Reports can be generated for a variety of parameters, including work activities and time and attendance. You can improve performance, streamline work processes, increase worker understanding, and increase retention rates.
What do you dislike most about this product?
UKG Pro's customer support remains lackluster. The UKG Pro learning curve is very severe for non-technical users. It takes a long time to bring new staff into the program.
What recommendations would you give to someone considering this product?
To handle your personal data and files, I suggest UKG Pro. For compensation, punctuality, performance and succession plans.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Katie T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
UKG Pro offers a modern HRIS interface
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Because UKG Pro is so user-friendly, we had no trouble teaching even our youngest employees how to use it. Our information is safer than ever, and everyone can easily use the new interface. We use it primarily for payroll and will include the human resources and compensation features shortly. As a client, I appreciate the reassurance.
What is your favorite aspect of this product?
I like all of UKG pro's features. So many valuable features are bundled into UKG, and that's why I like using it so much. The seamless integration of the many parts is my most excellent feature. It facilitates the employee's salary determination, processing, and access. It's a significant aid for keeping tabs on employees and keeping track of how they're doing.
What do you dislike most about this product?
From the user's point of view, it takes a lot of time to create or modify a custom interface. It has a subpar customer service department and little backup. A UKG professional collaborating directly with the supplier on the required requirements would be ideal. Administrators will need to utilize a "Back Office" program to access functions that aren't accessible via the Web interface.
What recommendations would you give to someone considering this product?
UKG Pro has improved our capacity to monitor Time and Attendance, and as a bonus, it has decreased our payroll processing costs. Here at UKG, we use a "guided adjustment" method to handle tax changes. We can manage payroll and employee benefits in many states while maintaining regulatory compliance.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.

Alex D.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Simple and powerful tool
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
We are putting all of our companies under one roof to simplify HR and payroll operations. With the reporting capabilities, I was able to assist the firm in analyzing and making choices. This is crucial for our company. I'm now working on a project to develop a turnover dashboard in order to better understand why workers exist in our firm.
What is your favorite aspect of this product?
Overall, we adore UKG Pro, and it has completely transformed the way our company treats its personnel. The real-time information, which includes reports and dashboards, is more in line with our other systems. Employees' ability to explore and handle their information with ease has a significant influence. Our staff has benefited greatly from the simplicity of use of the Core HR applications.
What do you dislike most about this product?
The major disadvantage of the program, in my opinion, is that the mobile app lacks several functionalities that the PC software has. Some things that I would ordinarily be able to use are not available on the mobile app. Aside from that, I don't have many, if any, cons for this program.
What recommendations would you give to someone considering this product?
UKG Pro works effectively in contexts where numerous system users serve as administrators. Each function can be responsible for different areas of the system, such as Benefits, HR, and Payroll, as well as a technical person who can supervise reports and overall system administration. The technology has enabled us to become mostly paperless and puts information at our fingertips that we previously had to look for in storage.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
