UKG

UKG Pro

Composite Score

8.0 /10

CX Score

8.0 /10

116 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Software Claimed

What is UKG Pro?

UKG Pro is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

UKG Pro won the following awards in the Payroll category

Filter By

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

3 Top Rated Capabilities

1 Top Rated Features

2023

4 Top Rated Capabilities

5 Top Rated Features

2022

2021 Data Quadrant Champion

2021

UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

8% Negative

8% Neutral

84% Positive

Pros

Respectful
Acts with Integrity
Security Protects
Reliable

Feature Ratings

Average 79

Direct Deposit

Self Service Portal

Benefits Calculation

HR Systems Interface

Time and Attendance

Taxation Deduction

Tax Form Preparation

Compensation Management

Vacation and Leave Tracking

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 74

Breadth of Features

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Also Featured in...

Workforce Management - Enterprise

Score 8.2

View UKG Pro in this category (opens in a new tab)

Human Capital Management - Enterprise

Score 8.2

View UKG Pro in this category (opens in a new tab)

Talent Management

Score 7.7

View UKG Pro in this category (opens in a new tab)

Benefits Administration

Score 7.1

View UKG Pro in this category (opens in a new tab)

UKG Pro Reviews

Claire N.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Great Features not Easy To Use

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

Probably the most special thing about UKG Pro is that it does not only handle payroll needs but other important functionalities such as HCM. In a nutshell, it is very resourceful.

What is your favorite aspect of this product?

I have been using and I can say I like that it is very resourceful and capable. There is so much we can do with the tool besides preparing payroll. The software is also affordable unlike many other options in the market.

What do you dislike most about this product?

While the tool is well equipped and comes with great features, the User Interface is not one of the best.

What recommendations would you give to someone considering this product?

I highly recommend UKG Pro because it works well and comes with great features that makes many business process easy and not just payroll processing. It is a great addition when to comes to handling issues to do with Human Resource Management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Christina G.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

UKG Pro is great easy to use software!

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

I've only used one other product but I wasn't in HR so I can't compare them fairly. UKG is easy to use although there is a learning curve however they provide plenty of training options.

What is your favorite aspect of this product?

For my faily purposes its super easy to use and I like all that can be done in BI. BI does take training to learn but the possibilities truly feel endless.

What do you dislike most about this product?

I dislike that I have to open a ticket for help, I've asked our contacts questions but everything has to be a ticket. Sometimes it would be nice to have them answer questions or demo something.

What recommendations would you give to someone considering this product?

There's so much that UKG can do and you won't be disappointed. While it is easy to use there will be a learning curve depending on what parts of the software you will need to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Annabel L.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Highly recommend!

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

UKG's customer support and learning center goes above and beyond most vendors.

What is your favorite aspect of this product?

We can be very efficient with this all-in-one platform. It meets our needs from Recruiting, Onboarding, Timekeeping, Performance Reviews, Compensation Management, Payroll and Taxes, Reporting, and more.

What do you dislike most about this product?

Although much of the product is customizable, I wish more of the pages were configurable.

What recommendations would you give to someone considering this product?

Determine if the product features meet your needs and the cost meets your budget.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Cons

Less Effective Service

UKG Pro

Software Claimed

What is UKG Pro?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Champion

2021 Data Quadrant Champion

UKG Pro Ratings

85 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love UKG Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Benefits Calculation Ability to calculate benefits

HR Systems Interface Ability to interface with the organization’s HR system.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Enterprise

Human Capital Management - Enterprise

Talent Management

Benefits Administration

UKG Pro Reviews

Claire N.

Great Features not Easy To Use

Likeliness to Recommend

Pros

Christina G.

UKG Pro is great easy to use software!

Likeliness to Recommend

Pros

Annabel L.

Highly recommend!

Likeliness to Recommend

Pros

Cons

Most Popular UKG Pro Comparisons

isolved People Cloud

Dayforce

Rippling

Workday Human Capital Management

ADP Workforce Now

Intuit QuickBooks

2
Since last award

Feature Ratings

Direct Deposit

Self Service Portal

Benefits Calculation

HR Systems Interface

Time and Attendance

Taxation Deduction

Tax Form Preparation

Compensation Management

Vacation and Leave Tracking

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Breadth of Features

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization