
In Partnership With SelectHub
Software Claimed

What is UKG Pro?
UKG Pro is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
76 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Self Service Portal
Benefits Calculation
HR Systems Interface
Time and Attendance
Taxation Deduction
Tax Form Preparation
Compensation Management
Vacation and Leave Tracking
Retirement Plan Tracking
Accounting Systems Interface
Vendor Capability Ratings
Breadth of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Customization
Also Featured in...
Workforce Management - Enterprise
Score 8.2
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Human Capital Management - Enterprise
Score 8.2
View UKG Pro in this category (opens in a new tab)
Talent Management
Score 7.7
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.1
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews

Jason C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Increase work performance with UKG Pro.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Costs, ease of use, high level support, security, automation, optimization of internal processes and customization to meet specific needs.
What is your favorite aspect of this product?
The speed with which it can be used and implemented, compatibility to share information between systems, plugins and specialized technical support.
What do you dislike most about this product?
It is tedious to sync with other additional software.
What recommendations would you give to someone considering this product?
Workflows, intuitive layout, and even the way data is presented are significantly simplified.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Paul M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
A User-Friendly Platform.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It permits us to streamline many things that were earlier performed manually. All the pay-related issues are now managed via it. it also provides an online tracking system PTO., where managers can approve requests being submitted by employees for any of them. It also offers brilliant abilities regarding report making.
What is your favorite aspect of this product?
It gives a long period for people to operate there and even develops the bond of family like with them. They are very quick in responding the queries and are always available for feedback. The tools available on this platform are user-friendly. It offers the user so much to play with these tools. It keeps updating its software which is pretty good for the users.
What do you dislike most about this product?
The only thing I find sometimes clingy is the lack of a direct approach to the Payment Services Team. Sometimes, when I am in dire need to have of help from the Payment Services Team, I have to wait until they reach me and it sometimes takes several days. This thing needs some attention. Otherwise, a good platform to work.
What recommendations would you give to someone considering this product?
It doesn’t require its users to have expertise in this. The working of its tool is perfect. One can even write a report by having a lot of information. It also facilitates a mobile app to save time and for efficient and quick working.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Emelinda D.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
A Valuable Payroll Product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It helps its users to the maximum by proving easy payroll deals without any confusion. Its filters are also supporting its recruitment purpose. Its timesheet is also easy to understand. Its price and customer services are one of the most attractive features to people. It provides great learning and free service.
What is your favorite aspect of this product?
It gives an approach to the account of my employee regarding me. And assure the validity of my company’s record. It works pretty well in tracing the PTO, along with providing all choices in a single database. It is also helpful in defining benefits annually. I love using this platform for a long time.
What do you dislike most about this product?
There is nothing too much to dislike about this app as it is feature-rich software in all ways. It is perfectly meeting all the demands I desire for my corporation. It gives me all-time access to the community having rich resources items. In case of facing any type of issue, the guiding portal is always available to help.
What recommendations would you give to someone considering this product?
I would confidently recommend it as good functioning software. It is easy-to-understand software for payroll purposes. The reporting system is amazing. Although I am not an expert in this field but always find it pretty easy to work on. In the case of quick responses, they are very active.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
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