UKG Pro

What differentiates UKG Pro from other similar products?

I think the customizability has been great for us in some areas (not all), as we've been able to do a lot that is unique to our needs, rather than fitting into concrete templates.

What is your favorite aspect of this product?

UKG Pro Learning

What do you dislike most about this product?

Performance Management seems to be lacking. It's very outdated compared to performance management-specific software platforms out there. It takes a lot of manual setup or customization, whereas performance management seems like an area you'd want a turn-key solution based on industry standards and best practices. I have also only ever had frustrating experiences with customer support. They are slow, don't seem to read help requests very well, and most often reply with ineffective "solutions" we have already tried to resolve our issues.

What recommendations would you give to someone considering this product?

Definitely consider it among your options because it offers a full gamut of services, but it will take work to optimize it for your needs. It certainly isn't perfect. If you're willing to do the work it can be worth it to have everything your organization needs in a one-stop shop. I'm not familiar enough with other platforms to make direct comparisons, including on price, but I have definitely found value in my daily use of it.

What differentiates UKG Pro from other similar products?

Offers a comprehensive suite of features that covers all aspects of HR management, from payroll processing to performance management to benefits administration. Also, It offers robust reporting capabilities that allow users to generate custom reports and analytics to inform business decisions

What is your favorite aspect of this product?

I appreciate the robust functionality and versatility of UKG Pro. Its comprehensive suite of features, including payroll processing, benefits administration, time and attendance tracking, and performance management, enables me to manage all aspects of HR in one centralized location. The platform's scalability also means that it can accommodate the needs of our growing business, which is essential for long-term success

What do you dislike most about this product?

the steep learning curve for new users, and occasional issues with system glitches or downtime

What recommendations would you give to someone considering this product?

Evaluate your business needs, and make sure you try free demos and free trials

What differentiates UKG Pro from other similar products?

Provides a lot of features in just one place, but some of them remain shallow. It is good to start but requires customization to reach the required depth that a big company need.

What is your favorite aspect of this product?

I just have to look into ultipro to find information and not in multiple softwares.

What do you dislike most about this product?

It does not provide managerial statistics.

What recommendations would you give to someone considering this product?

This is a great product that centralize workforce information. Access is simple and intuitive. Do not expect advanced features, this product provides a well done basic features, if you want advanced features you need to customize or find other product in the market, that most likely will not centralized information as Ultipro does.