UKG Ready Logo
UKG Ready Logo
UKG

UKG Ready

Composite Score
8.4 /10
CX Score
8.6 /10
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Category
UKG Ready
8.4 /10

What is UKG Ready?

UKG Ready is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance.

Company Details

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Awards & Recognition

UKG Ready won the following awards in the Human Capital Management - Midmarket category

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UKG Ready Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Ready.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Ready?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 80

Payroll Administration

87

Employee Record

83

Position Management

82

Time and Attendance

82

Reporting and Analytics

81

Leave Management

80

Workforce Planning

80

Talent Management

80

Scheduling

80

Talent Acquisition

78

Learning and Development

77

Vendor Capability Ratings

Average 78

Business Value Created

81

Breadth of Features

81

Quality of Features

80

Ease of IT Administration

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Vendor Support

76

Ease of Data Integration

76

Availability and Quality of Training

76

Ease of Implementation

74

UKG Ready Reviews

Alex W.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates UKG Ready from other similar products?

Low staff turnover

What is your favorite aspect of this product?

Ability to revise Reports

What do you dislike most about this product?

receiving a call to access the program

What recommendations would you give to someone considering this product?

Ensure all the reports that you need are created before you go live.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tricia C.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A robust product, but pricey.

Likeliness to Recommend

10 /10

What differentiates UKG Ready from other similar products?

UKG provides an all-in-one product. This create efficiencies and a better experience for both the employee and the HR/Payroll teams.

What is your favorite aspect of this product?

It's an all-in-one product.

What do you dislike most about this product?

The cost associated with service requests such as setting-up and updating electronic feeds.

What recommendations would you give to someone considering this product?

UKG listens to their clients. They have great support and a very robust set of products and they release updates quarterly, much of what is suggested by current clients. We love that it can be an all-in-one or you can purchase a la carte. The pricing is fair for what they offer, but there are additional/substantial fees associated with some support requests.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nina S.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Comprehensive Platform

Likeliness to Recommend

7 /10

What differentiates UKG Ready from other similar products?

Robust reporting capabilities and customization for your business and needs.

What is your favorite aspect of this product?

Breadth of functionality and features.

What do you dislike most about this product?

Unfortunately, we were hoping to use UKG Ready for recruiting, but the applicant tracking module within the platform did not meet expectations after going through implementation. It is also a very complicated backend and can be challenging to customize independently beyond working with your implementation consultant. They have so many training resources but it is overwhelming and often leads you to feeling lost at times.

What recommendations would you give to someone considering this product?

Ensure you do a deep dive with your sales consultant to understand the platform and what you need it to do for your specific business needs in the long and short term. We are very happy with most of the modules, especially payroll, benefits, and learning, but it fell short on recruiting.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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