Veeam

Veeam Backup for Microsoft 365

Composite Score

8.3 /10

CX Score

8.5 /10

63 Reviews Write a Review

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What is Veeam Backup for Microsoft 365?

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

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Awards & Recognition

Veeam Backup for Microsoft 365 won the following awards in the Email Backup category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Veeam Backup for Microsoft 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Veeam Backup for Microsoft 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Veeam Backup for Microsoft 365?

2% Negative

12% Neutral

86% Positive

Pros

Helps Innovate
Reliable
Respectful
Fair

Feature Ratings

Average 84

AI tech support

100

Security

User self service

Mailbox Backup Restore

Compliance

Granular Restore

Encryption

Backup Archiving

Permissions Awareness

Media Support

Support for Backup Types

Vendor Capability Ratings

Average 81

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Veeam Backup for Microsoft 365 Reviews

Vikas M.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

The multifunctional and relatively inexpensive

Likeliness to Recommend

9 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

I use it for the backup of Microsoft Azure virtual machine images. The software is available without internal approval, and the hurdles from creation to testing environment operation are low. The essential process is GUI, so even those unfamiliar with the program should be able to get started quickly. Regarding functionality, file-level restores, virtual machine-level drives, and replication can be performed. It also supports failover and failback failover, which makes it easy to handle configuration-based failures.

What is your favorite aspect of this product?

I was thinking of using it for virtual machine image backups, but it was a good point that it could also be used for file server backups since file-level restore was possible. It was a good point that it could also be used for file server backups since file-level restore was possible.

What do you dislike most about this product?

Although not directly related to this software, it is the "manual" I see the most when I build. The fact that some functions require separate licenses is also an issue.

What recommendations would you give to someone considering this product?

It is now possible to solve the problem initially configured for VM1 on host A to fail over and automatically start up as VM1_A on host B. It can be done automatically or manually, making it easy for administrators to use. It is an excellent choice for a low-cost, high-performance backup, why not try it on a trial basis? Especially if you have been using other images, you need to get used to it. Initially,

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Simon P.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Features are great.

Likeliness to Recommend

9 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

Hybrid application as it can be used on both on-premises and cloud. Ease of access over web browser. Workload replication enhancing high availability

What is your favorite aspect of this product?

Instant recovery for business continuity. VM addition and removal is easy and quick. Back up scheduling.

What do you dislike most about this product?

Loading of more many tasks is not enabled.

What recommendations would you give to someone considering this product?

Great tool for data back up and business continuity.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Anas Hameed K.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Best Backup Product for Office 365

Likeliness to Recommend

10 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

The products capabilities and features it possess.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Cost of license

What recommendations would you give to someone considering this product?

Best comparison for pricing has to be done

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Veeam Backup for Microsoft 365

What is Veeam Backup for Microsoft 365?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Veeam Backup for Microsoft 365 Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

2 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Veeam Backup for Microsoft 365?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

User self service User do not need to raise a service desk ticket anymore

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Encryption Encryption of sensitive and personal files on a user’s workstation.

Backup Archiving Ability to conduct archive backups for long-term storage.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Veeam Backup for Microsoft 365 Reviews

Vikas M.

The multifunctional and relatively inexpensive

Likeliness to Recommend

Pros

Simon P.

Features are great.

Likeliness to Recommend

Pros

Anas Hameed K.

Best Backup Product for Office 365

Likeliness to Recommend

Pros

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Feature Ratings

AI tech support

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User self service

Mailbox Backup Restore

Compliance

Granular Restore

Encryption

Backup Archiving

Permissions Awareness

Media Support

Support for Backup Types

Vendor Capability Ratings

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Ease of Implementation

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Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

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