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Veeam

Veeam Backup for Microsoft 365

Composite Score

8.3 /10

CX Score

8.4 /10

65 Reviews Write a Review

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What is Veeam Backup for Microsoft 365?

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

Company Details

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Awards & Recognition

Veeam Backup for Microsoft 365 won the following awards in the Email Backup category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Veeam Backup for Microsoft 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Veeam Backup for Microsoft 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Veeam Backup for Microsoft 365?

2% Negative

11% Neutral

87% Positive

Pros

Fair
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 84

Security

AI tech support

Mailbox Backup Restore

Granular Restore

Compliance

Backup Archiving

Permissions Awareness

Encryption

Media Support

Support for Backup Types

User self service

Vendor Capability Ratings

Average 80

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Veeam Backup for Microsoft 365 Reviews

Martin I.

Role: Consultant
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

The product is cheap

Likeliness to Recommend

5 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

The product is most cheaper compared with the others one and it's very useful for companies that doesn't want to spend a lot of money

What is your favorite aspect of this product?

The price of this product

What do you dislike most about this product?

Lack of features and also the performance compared with another products

What recommendations would you give to someone considering this product?

The product is cheap but is very limited, so for someone that wants the basic , they can buy this products

Pros

Generous Negotitation
Client's Interest First
Transparent
Trustworthy

Cons

Commodity Features
Less Inspiring
Inhibits Innovation

Nikolay G.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Veeam Backup for Microsoft 365 is a great product!

Likeliness to Recommend

10 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

Veeam Backup for Microsoft 365 has a number of differentiating features, including: - Veeam Backup for Microsoft 365 is the first and only backup solution that can backup Microsoft 365 data from the cloud, without the need for any on-premises infrastructure. - Veeam Backup for Microsoft 365 offers unique, built-in integration with Veeam Backup & Replication, allowing for full-featured backup, recovery and protection of Microsoft 365 data. - Veeam Backup for Microsoft 365 includes a number of powerful features not found in other similar products, such as item-level recovery, granular restore, and export to PST.

What is your favorite aspect of this product?

I like Veeam Backup for Microsoft 365 because it is a reliable and easy-to-use backup solution for Microsoft 365. It has a user-friendly interface and it is very affordable. One thing that stands out is that it is very easy to use and configure. The user interface is very intuitive and the documentation is excellent. It integrates well with other Veeam products, making it easy to manage my backup infrastructure from a single pane of glass. Additionally, Veeam Backup for Microsoft 365 is very reliable and has a very good reputation.

What do you dislike most about this product?

I don't have any strong dislikes about Veeam Backup for Microsoft 365, but there are a few things that could be improved. For example, the interface could be more user-friendly and the pricing could be more competitive.

What recommendations would you give to someone considering this product?

There are a few things to consider when deciding whether or not to use Veeam Backup for Microsoft 365: 1. The type of data you need to backup: Veeam Backup for Microsoft 365 can backup Exchange Online data. If you need to backup other types of data (e.g. emails from an on-premises Exchange server, or files stored on-premises), you will need to use a different backup solution. 2. The cost: Veeam Backup for Microsoft 365 is a subscription-based service. If you have a large organization or need to back up a lot of data, the cost can quickly add up.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Jerica G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Veeam backup protects files, information and email

Likeliness to Recommend

9 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

My team uses Veeam Backup for Microsoft 365 to store the patient records we collect. The system incorporates digital recovery techniques that can be used to retrieve lost information from any storage medium.

What is your favorite aspect of this product?

Safe workload storage can be provided by the archival disks, and document exchange can be accomplished rapidly with this architecture. Without this, we could not have ensured the security and privacy of our users' data.

What do you dislike most about this product?

Personally, I haven't had any problems, so I can say that everything is OK. User Interface and Data Visualization Dashboard.

What recommendations would you give to someone considering this product?

Since Microsoft does not let you establish policies or configure restore and durability periods, we had to offer Veeam Backup to our Office 365 email service subscribers. It was a tedious task to restore deleted emails or gain access to locked mailboxes when a user made a mistake. This meant that an MS O365 backup and restoration tool was essential. New features are included in Veeam Backup for Microsoft Office 365 that improve usability.

Pros

Reliable
Efficient Service
Saves Time
Respectful

Veeam Backup for Microsoft 365

What is Veeam Backup for Microsoft 365?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Veeam Backup for Microsoft 365 Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Veeam Backup for Microsoft 365?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Backup Archiving Ability to conduct archive backups for long-term storage.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Encryption Encryption of sensitive and personal files on a user’s workstation.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

User self service User do not need to raise a service desk ticket anymore

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Veeam Backup for Microsoft 365 Reviews

Martin I.

The product is cheap

Likeliness to Recommend

Pros

Cons

Nikolay G.

Veeam Backup for Microsoft 365 is a great product!

Likeliness to Recommend

Pros

Jerica G.

Veeam backup protects files, information and email

Likeliness to Recommend

Pros

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Feature Ratings

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Granular Restore

Compliance

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