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Veeam

Veeam Backup for Microsoft 365

Composite Score

8.3 /10

CX Score

8.4 /10

65 Reviews Write a Review

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What is Veeam Backup for Microsoft 365?

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

Company Details

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Awards & Recognition

Veeam Backup for Microsoft 365 won the following awards in the Email Backup category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Veeam Backup for Microsoft 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Veeam Backup for Microsoft 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Veeam Backup for Microsoft 365?

2% Negative

11% Neutral

87% Positive

Pros

Fair
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 84

Security

AI tech support

Mailbox Backup Restore

Granular Restore

Compliance

Backup Archiving

Permissions Awareness

Encryption

Media Support

Support for Backup Types

User self service

Vendor Capability Ratings

Average 80

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Veeam Backup for Microsoft 365 Reviews

Ossama Y.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Highly Recommended

Likeliness to Recommend

10 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

Veeam is easy to use, offers complete Microsoft 365 coverage, allows flexible storage, and provides quick, detailed recovery.

What is your favorite aspect of this product?

My favorite aspect of Veeam is its ease of email recovery, which allows you to quickly and precisely restore individual emails with just a few clicks, saving time and reducing stress when something goes wrong.

What do you dislike most about this product?

What I dislike most about Veeam is that its pricing can be a bit high, which sometimes requires additional negotiation with management to justify the cost.

What recommendations would you give to someone considering this product?

I would recommend carefully evaluating your data protection needs and budget before committing to Veeam. While it offers excellent features like easy email recovery, comprehensive coverage, and flexible storage options, the pricing can be on the higher side, so ensure it aligns with your organization's financial plan. Additionally, take advantage of the trial version to explore its features and make an informed decision.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Het P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Needs improvement on User Interface.

Likeliness to Recommend

10 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

The process of automatic backups and snapshots for the servers.

What is your favorite aspect of this product?

Integration with Microsoft suit so that it alerts us if anything unusual happenning.

What do you dislike most about this product?

User Interface

What recommendations would you give to someone considering this product?

Totally buy this product. Best in the industry

Pros

Efficient Service
Effective Service
Caring
Saves Time

Kevin P.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

M365 Backups Made Easy and Reliable with Veeam

Likeliness to Recommend

9 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

Wide industry adoption, granular restore ability of mailboxes, built-in compliance.

What is your favorite aspect of this product?

"Set it and forget it" capability. Veeam continues to work with little management and oversight.

What do you dislike most about this product?

Purchase and renewal process can be difficult given how large an organization Veeam is.

What recommendations would you give to someone considering this product?

Request a demo then proof of concept. Kick the tires before implementing and ensure it meets your organization's requirements.

Pros

Reliable
Caring
Respectful
Fair

Cons

Wastes Time
Less Effective Service

Veeam Backup for Microsoft 365

What is Veeam Backup for Microsoft 365?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Veeam Backup for Microsoft 365 Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Veeam Backup for Microsoft 365?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Backup Archiving Ability to conduct archive backups for long-term storage.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Encryption Encryption of sensitive and personal files on a user’s workstation.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

User self service User do not need to raise a service desk ticket anymore

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Veeam Backup for Microsoft 365 Reviews

Ossama Y.

Highly Recommended

Likeliness to Recommend

Pros

Het P.

Needs improvement on User Interface.

Likeliness to Recommend

Pros

Kevin P.

M365 Backups Made Easy and Reliable with Veeam

Likeliness to Recommend

Pros

Cons

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Feature Ratings

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