Vend Ltd.

Vend

Composite Score

6.5 /10

CX Score

6.2 /10

5 Reviews Write a Review

Claim Software

What is Vend?

VendPOS is retail point of sale, inventory management, eCommerce & customer loyalty for iPad, Mac and PC.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Vend Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

77 Plan to Renew

73 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vend?

23% Negative

0% Neutral

77% Positive

Pros

Efficient Service
Effective Service
Caring
Respectful

Cons

Under Delivered

Feature Ratings

Average 84

POS

Sales Transactions

Employee Mobile

Supplier Management

Promotions Management

Inventory Management

Dashboard

Analytics and Reporting

Customer Relationship Management

Customer Loyalty Programs

E-Commerce Integration

Vendor Capability Ratings

Average 77

Ease of Customization

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Vend Reviews

Aiya S.

Role: Finance
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Your best choice Vend

Likeliness to Recommend

9 /10

What differentiates Vend from other similar products?

Vend is a cloud-based point-of-sale and retail management software that allows retailers to run their businesses in-store, online, and on the go. Vend's platform includes inventory management, client loyalty, and reporting analytics. Vend is a major retail partner in Apple's worldwide Mobility Partner Program, as well as a partner with Shopify, Square, Xero, and PayPal. Vend is utilized at over 20,000 places around the world and is trusted by retailers in over 140 countries.

What is your favorite aspect of this product?

VEND attracted my interest because of its potential to bring all aspects of my business together in one spot. In addition to processing sales transactions, it gathered trend data, created shop credit/gift certificates, and tracked employee hours.

What do you dislike most about this product?

It was all a lot of fun for me. The user interface is really intuitive. It's also easy to master.

What recommendations would you give to someone considering this product?

Vend is an excellent alternative for companies that require a lot of flexibility in areas such as inventory management, reporting, and point-of-sale. If you're switching from an old POS to VEND, there will be a little learning curve when it comes to administrative tasks like hardware, but once you've had it set up, it'll be a breeze.

Pros

Reliable
Effective Service
Caring
Fair

Parin P.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

POS Made Easy with Vend

Likeliness to Recommend

9 /10

What differentiates Vend from other similar products?

Vend is a virtualized point-of-sale and sales support technology that lets merchants run their finances in-store, online, and on the go. Stock control, brand loyalty, and report analytics are all features of Vend's platform. Vend interacts with other world-class companies and finance apps, including Shopify, Square, Xero, and PayPal, and is an important retail partner in Apple's worldwide Mobility Partnership Program.

What is your favorite aspect of this product?

Vend enables you to adequately set up your POS system; it is a cloud-based connection, so you may vivify the tab and open another tab in your web program without losing any information. The framework is extremely easy to use and totally adaptable to modifications. It's a game plan, no matter how you look at it, that controls our company, stock, or portion control. If we ever required assistance or information, the Vend team was quick to reply with wonderful customer service.

What do you dislike most about this product?

Vend has a limited supply. The numbers do not always add up. It's inconvenient not to be able to immediately cost shipping into COGS. We do it by hand, dividing the expense among many things. I have no complaints with VEND; they provide outstanding customer service, offer an affiliate program, and regularly update their software.

What recommendations would you give to someone considering this product?

It has great coding, is simple to use, and integrates with our Airsquare site. You surely get more bang for your buck. I would suggest Vend to any retailer looking to update their POS. It is a very good POS system for any type of business.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Vend

What is Vend?

Company Details

Need Assistance?

Vend Ratings

77 Likeliness to Recommend

77 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+67 Net Emotional Footprint

How much do users love Vend?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

POS Includes cash register, card readers, invoicing, and bar code scanner.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Promotions Management Includes marketing advertisements and discounted items.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Customer Loyalty Programs Includes customer recognition and reward program or points.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vend Reviews

Aiya S.

Your best choice Vend

Likeliness to Recommend

Pros

Parin P.

POS Made Easy with Vend

Likeliness to Recommend

Pros

Feature Ratings

POS

Sales Transactions

Employee Mobile

Supplier Management

Promotions Management

Inventory Management

Dashboard

Analytics and Reporting

Customer Relationship Management

Customer Loyalty Programs

E-Commerce Integration

Vendor Capability Ratings

Ease of Customization

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement