Vend Logo
Vend Logo
Vend Ltd.

Vend

Composite Score
6.7 /10
CX Score
6.6 /10
Category
Vend
6.7 /10

What is Vend?

VendPOS is retail point of sale, inventory management, eCommerce & customer loyalty for iPad, Mac and PC.

Company Details


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Vend Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

83 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vend?

17% Negative
0% Neutral
83% Positive

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Under Delivered

Feature Ratings

Average 83

Employee Mobile

90

Supplier Management

90

POS

88

Analytics and Reporting

88

Sales Transactions

84

Promotions Management

83

Inventory Management

82

Dashboard

82

Customer Relationship Management

80

Customer Loyalty Programs

77

E-Commerce Integration

74

Vendor Capability Ratings

Average 77

Ease of Customization

86

Quality of Features

84

Availability and Quality of Training

82

Ease of IT Administration

80

Breadth of Features

80

Ease of Data Integration

77

Usability and Intuitiveness

76

Ease of Implementation

73

Business Value Created

73

Vendor Support

65

Product Strategy and Rate of Improvement

65

Vend Reviews

Ashlyn .

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

A great platform for order management.

Likeliness to Recommend

8 /10

What differentiates Vend from other similar products?

I completely love the multi-store practicality of Vend. We used to have to produce multiple transfers because our previous package wasn’t cloud-based and didn’t communicate between stores. It was an enormous headache to manage 2 completely separate inventories. Vend resolved this drawback and cut our workload in half.

What is your favorite aspect of this product?

It’s straightforward to set up and if you’ve got any questions, you can usually call client supports who develop pretty quickly. This product can assist you to conduct transactions, manage inventory, and setting promotions. I’m positive there are more features, however, those were the ones I principally use, and so far I have not encountered any major issues. I cherished operating with Vend! The entire method was nice, from the initial proposal to the implementation. Whereas they had great customary features, they were pretty accommodating with specific customizations as well.

What do you dislike most about this product?

I actually can’t think of much negative to mention about vend. We’ve had an excellent experience with vend, and all of the problems that we have had were successfully resolved in brief order by the outstanding onboarding and support teams.

What recommendations would you give to someone considering this product?

Vend has one of the foremost simple-to-use cloud purposes of sale that I have tried and tested over the years. As a business owner, Vend has been helpful for my day-to-day work. I fully recommend this software.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Cons

  • Under Delivered

Aiya S.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Your best choice Vend

Likeliness to Recommend

9 /10

What differentiates Vend from other similar products?

Vend is a cloud-based point-of-sale and retail management software that allows retailers to run their businesses in-store, online, and on the go. Vend's platform includes inventory management, client loyalty, and reporting analytics. Vend is a major retail partner in Apple's worldwide Mobility Partner Program, as well as a partner with Shopify, Square, Xero, and PayPal. Vend is utilized at over 20,000 places around the world and is trusted by retailers in over 140 countries.

What is your favorite aspect of this product?

VEND attracted my interest because of its potential to bring all aspects of my business together in one spot. In addition to processing sales transactions, it gathered trend data, created shop credit/gift certificates, and tracked employee hours.

What do you dislike most about this product?

It was all a lot of fun for me. The user interface is really intuitive. It's also easy to master.

What recommendations would you give to someone considering this product?

Vend is an excellent alternative for companies that require a lot of flexibility in areas such as inventory management, reporting, and point-of-sale. If you're switching from an old POS to VEND, there will be a little learning curve when it comes to administrative tasks like hardware, but once you've had it set up, it'll be a breeze.

Pros

  • Reliable
  • Effective Service
  • Caring
  • Fair

Parin P.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

POS Made Easy with Vend

Likeliness to Recommend

9 /10

What differentiates Vend from other similar products?

Vend is a virtualized point-of-sale and sales support technology that lets merchants run their finances in-store, online, and on the go. Stock control, brand loyalty, and report analytics are all features of Vend's platform. Vend interacts with other world-class companies and finance apps, including Shopify, Square, Xero, and PayPal, and is an important retail partner in Apple's worldwide Mobility Partnership Program.

What is your favorite aspect of this product?

Vend enables you to adequately set up your POS system; it is a cloud-based connection, so you may vivify the tab and open another tab in your web program without losing any information. The framework is extremely easy to use and totally adaptable to modifications. It's a game plan, no matter how you look at it, that controls our company, stock, or portion control. If we ever required assistance or information, the Vend team was quick to reply with wonderful customer service.

What do you dislike most about this product?

Vend has a limited supply. The numbers do not always add up. It's inconvenient not to be able to immediately cost shipping into COGS. We do it by hand, dividing the expense among many things. I have no complaints with VEND; they provide outstanding customer service, offer an affiliate program, and regularly update their software.

What recommendations would you give to someone considering this product?

It has great coding, is simple to use, and integrates with our Airsquare site. You surely get more bang for your buck. I would suggest Vend to any retailer looking to update their POS. It is a very good POS system for any type of business.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features