VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception

VisitUs Reception

Composite Score
8.0 /10
CX Score
8.6 /10
Category
VisitUs Reception
8.0 /10

What is VisitUs Reception?

VisitUs Reception is a Visitor Management system that is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved. Welcome your visitors, contractors and staff with an easy to use visitor management system that saves time and keeps them safe.

Company Details


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Awards & Recognition

VisitUs Reception won the following awards in the Visitor Management category

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VisitUs Reception Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VisitUs Reception.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

8
Since last award

95 Plan to Renew

10
Since last award

89 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VisitUs Reception?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 78

Mobile

82

Visitor Authentication and Monitoring

81

Real-Time Alerts and Notifications

79

Registration Management

79

Dashboards, Analytics and Reporting

77

Badge Printing

74

Electronic Signatures

73

API Integration

66

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

83

Quality of Features

79

Vendor Support

78

Business Value Created

78

Ease of Implementation

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

71

Ease of Customization

71

Ease of Data Integration

68

Breadth of Features

66

VisitUs Reception Reviews

Thanmai N.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

"Efficient and User-Friendly Visitor Management"

Likeliness to Recommend

10 /10

What differentiates VisitUs Reception from other similar products?

VisitUs Reception differentiates itself with its user-friendly interface, real-time alerts, and strong focus on security and compliance. It offers seamless visitor registration, mobile access, and powerful analytics, making it easier for organizations to manage visitor flows efficiently. The flexibility to customize workflows and integrate with existing systems through APIs further sets it apart from other visitor management solutions.

What is your favorite aspect of this product?

My favorite aspect of VisitUs Reception is its real-time alerts and notifications feature. It instantly informs hosts when their visitors arrive, improving communication and efficiency. This feature enhances both security and visitor experience by ensuring that guests are quickly and smoothly welcomed.

What do you dislike most about this product?

What I dislike most about VisitUs Reception is that the mobile app experience could be more polished and faster. At times, navigation feels slightly sluggish, and a more streamlined mobile interface would make on-the-go management much easier and more efficient.

What recommendations would you give to someone considering this product?

I recommend clearly defining your visitor management needs before implementing VisitUs Reception to make the best use of its features. Take advantage of the customization options and ensure your staff is properly trained to maximize efficiency. Also, consider integrating it with your existing security systems for an even smoother visitor experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alan M.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use with either my cell phone or the iPad.

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

We first started using the VisitUs Reception app to track daily employee login/logout to replace a paper sheet, and it has been easy to use with either my cell phone or the iPad at the entrance.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Hard to track who what checked in until everyone was given access.

What recommendations would you give to someone considering this product?

Make it easier to change the user password while logged in. The default password assigned at account creation was random, but was unable to change it except for the "I forgot my password" link. You should be able to change it from the web portal interface.

Pros

  • Reliable

Venkatesh B.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

"Highly Efficient Visitor Management Solution"

Likeliness to Recommend

10 /10

What differentiates VisitUs Reception from other similar products?

VisitUs Reception stands out due to its user-friendly interface, seamless integration with existing systems, and robust features like real-time alerts, visitor authentication, and mobile accessibility. Its customizable badge printing and powerful analytics make it a top choice for organizations seeking an efficient and secure visitor management solution.

What is your favorite aspect of this product?

My favorite aspect of VisitUs Reception is its real-time alerts and notifications. They ensure that we are always informed about visitor arrivals and any important updates, improving both security and efficiency. The mobile accessibility also adds a lot of convenience for on-the-go management.

What do you dislike most about this product?

What I dislike most about VisitUs Reception is the occasional limitations in mobile functionality. While it's generally good, certain features could be more intuitive or accessible on mobile devices, requiring improvement for a smoother experience.

What recommendations would you give to someone considering this product?

I recommend thoroughly evaluating the integration capabilities with your existing systems before purchasing. While VisitUs Reception offers excellent features, ensuring smooth compatibility with your current infrastructure will help maximize its value. Additionally, take full advantage of the customizable reporting and analytics tools for better insights into your visitor management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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