
In Partnership With SelectHub

What is Volusion?
Volusion provides an all-in-one ecommerce solution for all business types, ranging from startups to large enterprises. Since 1999, Volusion has been committed to connecting people with innovative and powerful commerce solutions to empower their business growth.
Company Details
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In Partnership With SelectHub
Volusion Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Volusion.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
64 Likeliness to Recommend
3
Since last award
85 Plan to Renew
1
Since last award
59 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+41 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Volusion?
Pros
- Respectful
- Fair
- Trustworthy
- Reliable
Cons
- Less Inspiring
- Leverages Incumbent Status
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Content Management
Catalog Management
Predictive Recommendations
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Content Localization
Integrated Search
Microsite Management
Order Portal
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Volusion Reviews
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Basically the same since 2008
Likeliness to Recommend
Pros
- Caring
- Respectful
- Acts with Integrity
Cons
- Slower Product Innovation
- Charges for Enhancements
- Less Productive
Please tell us why you think this review should be flagged.
Andre M.
- Role: C-Level
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Dec 2021
Good product. Stable platform but slow on updates
Likeliness to Recommend
What differentiates Volusion from other similar products?
Easy to setup
What is your favorite aspect of this product?
Good stable platform
What do you dislike most about this product?
Needs more frequent updates
What recommendations would you give to someone considering this product?
Take a look through the online help
Pros
- Reliable
- Respectful
- Trustworthy
- Efficient Service
Cons
- Slower Product Innovation
- Leverages Incumbent Status
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Tom G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Somewhat easy to use but clunky, method of pricing
Likeliness to Recommend
What differentiates Volusion from other similar products?
Can't honestly answer.
What is your favorite aspect of this product?
Even though this software is clunky it's still workable even though frustrating.
What do you dislike most about this product?
Quirky, hard to maintain current conformity's seems like many changes are either costly or time-consuming
What recommendations would you give to someone considering this product?
Check carefully find a more modern easy to use package which guarantees they won't rob you later. Establish metrics for higher volume business first that are based on facts and not just numbers to put you in a false position to pay more money.
Pros
- Caring
- Respectful
- Client Friendly Policies
- Altruistic
Cons
- Commodity Features
- Less Generous
- Less Transparent
Please tell us why you think this review should be flagged.
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