
In Partnership With SelectHub

What is Volusion?
Volusion provides an all-in-one ecommerce solution for all business types, ranging from startups to large enterprises. Since 1999, Volusion has been committed to connecting people with innovative and powerful commerce solutions to empower their business growth.
Company Details
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In Partnership With SelectHub
Volusion Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
64 Likeliness to Recommend
3
Since last award
85 Plan to Renew
1
Since last award
59 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+41 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Volusion?
Pros
- Respectful
- Fair
- Trustworthy
- Reliable
Cons
- Less Inspiring
- Leverages Incumbent Status
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Content Management
Catalog Management
Predictive Recommendations
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Content Localization
Integrated Search
Microsite Management
Order Portal
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Volusion Reviews
Bram D.
- Role: C-Level
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Dec 2021
Product improving, but not quite global optimized
Likeliness to Recommend
What differentiates Volusion from other similar products?
Easy to manage backend for entire team.
What is your favorite aspect of this product?
Mostly reliable tool helping to create revenue
What do you dislike most about this product?
Not really optimized for global usage. Cannot handle common characters for latin / EU countries, not great when it comes to multiple currency support, etc.
What recommendations would you give to someone considering this product?
If you are doing business primarily in the US it is very solid.
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
A good fit for small shops? but terrible otherwise
Likeliness to Recommend
Pros
- Reliable
- Fair
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Commodity Features
Please tell us why you think this review should be flagged.

Corinne C.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Great hosting, but requires some know-how.
Likeliness to Recommend
What differentiates Volusion from other similar products?
Volusion seems to be very dynamic and able to be changed fairly easily as compared to other ecommerce platforms.
What is your favorite aspect of this product?
That it generates sales without my active involvement(generally).
What do you dislike most about this product?
Some of the changes that we need require "special coding" which takes a long time and is expensive.
What recommendations would you give to someone considering this product?
Good choice, but make sure you really understand your customers needs when deciding which ecommerce platform to use.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Cons
- Security Frustrates
- Less Effective Service
Please tell us why you think this review should be flagged.
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