Volusion Logo
Volusion Logo
Volusion LLC

Volusion

Composite Score
5.0 /10
CX Score
5.2 /10
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Volusion
5.0 /10

What is Volusion?

Volusion provides an all-in-one ecommerce solution for all business types, ranging from startups to large enterprises. Since 1999, Volusion has been committed to connecting people with innovative and powerful commerce solutions to empower their business growth.

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Volusion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Volusion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

64 Likeliness to Recommend

3
Since last award

85 Plan to Renew

1
Since last award

59 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+41 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Volusion?

20% Negative
13% Neutral
67% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Reliable

Cons

  • Less Inspiring
  • Leverages Incumbent Status
  • Under Delivered

Feature Ratings

Average 64

Order Management

75

Content Management

71

Catalog Management

66

Predictive Recommendations

65

Payment Processing

64

Retargeting Capabilities

63

Reporting and Analytics

62

Content Localization

59

Integrated Search

59

Microsite Management

58

Order Portal

57

Vendor Capability Ratings

Average 59

Business Value Created

72

Usability and Intuitiveness

67

Ease of Implementation

64

Quality of Features

61

Ease of IT Administration

58

Availability and Quality of Training

58

Vendor Support

56

Ease of Data Integration

55

Breadth of Features

54

Product Strategy and Rate of Improvement

51

Ease of Customization

49

Volusion Reviews

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Lack a lot if features. No updates or improvement.

Likeliness to Recommend

3 /10

Pros

  • Unique Features

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Efficient Service
  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Easy to use and a good value.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Shashank K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Fantastic and easy to use

Likeliness to Recommend

10 /10

What differentiates Volusion from other similar products?

Quality, Simple

What is your favorite aspect of this product?

Simplified

What do you dislike most about this product?

Nothing, Everything is fine

What recommendations would you give to someone considering this product?

Simple and easy to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation