

What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
Facilitator Functions
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Gul M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
Secure and Professiona
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings provides a professional, safe environment for my online client meetings and business interactions.
What is your favorite aspect of this product?
I admire the tight security and smooth organization at large events.
What do you dislike most about this product?
Compared to other platforms, the UI may be easier for beginning users to utilize.
What recommendations would you give to someone considering this product?
Webex is ideal for businesses that value security and professionalism.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Productive
Please tell us why you think this review should be flagged.
Amisha P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Easy to use and implement
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex is a great tool, it differentiate itself from others in comparison to other similar platforms, like zoom , there are security issues, but webex meeting is safe and secure. The AI integration is needed for more usable of it.
What is your favorite aspect of this product?
The favorite aspect of this is that , we don't need a app to be installed for communication, we can directly join the meeting within one click.
What do you dislike most about this product?
The mobile app needs to be improved as we can't be able to sit always on the system , so app needs be to updated.
What recommendations would you give to someone considering this product?
The product is highly recommended, the evaluating the needs, team strength is must.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Roma B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Webex: Connecting People, Not Just Screens.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
What sets Webex apart is its focus on quality—audio, video, and overall connectivity are consistently top-notch, even for team members dialing in from less-than-ideal networks.
What is your favorite aspect of this product?
One feature we rely on heavily is the transcription service. It’s incredibly accurate and has saved us countless hours of manually summarizing meetings. The background noise suppression is another lifesaver, especially during team calls where someone’s inevitably working from a noisy cafe or airport.
What do you dislike most about this product?
If there’s a weak spot, it’s the user interface. it's not as sleek or intuitive as some competitors.
What recommendations would you give to someone considering this product?
Webex has drastically improved productivity. We’ve cut down on meeting-related issues like connection drops or missing details thanks to its reliability and robust features. It’s also great for building rapport with clients, thanks to the crystal-clear video and easy collaboration tools. For teams looking for a dependable, professional-grade meeting solution, Webex is a solid choice—it does the heavy lifting so you can focus on the conversation.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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