Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Gul M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Secure and Professiona

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings provides a professional, safe environment for my online client meetings and business interactions.

What is your favorite aspect of this product?

I admire the tight security and smooth organization at large events.

What do you dislike most about this product?

Compared to other platforms, the UI may be easier for beginning users to utilize.

What recommendations would you give to someone considering this product?

Webex is ideal for businesses that value security and professionalism.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Cons

  • Less Productive

Amisha P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use and implement

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex is a great tool, it differentiate itself from others in comparison to other similar platforms, like zoom , there are security issues, but webex meeting is safe and secure. The AI integration is needed for more usable of it.

What is your favorite aspect of this product?

The favorite aspect of this is that , we don't need a app to be installed for communication, we can directly join the meeting within one click.

What do you dislike most about this product?

The mobile app needs to be improved as we can't be able to sit always on the system , so app needs be to updated.

What recommendations would you give to someone considering this product?

The product is highly recommended, the evaluating the needs, team strength is must.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Roma B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Webex: Connecting People, Not Just Screens.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

What sets Webex apart is its focus on quality—audio, video, and overall connectivity are consistently top-notch, even for team members dialing in from less-than-ideal networks.

What is your favorite aspect of this product?

One feature we rely on heavily is the transcription service. It’s incredibly accurate and has saved us countless hours of manually summarizing meetings. The background noise suppression is another lifesaver, especially during team calls where someone’s inevitably working from a noisy cafe or airport.

What do you dislike most about this product?

If there’s a weak spot, it’s the user interface. it's not as sleek or intuitive as some competitors.

What recommendations would you give to someone considering this product?

Webex has drastically improved productivity. We’ve cut down on meeting-related issues like connection drops or missing details thanks to its reliability and robust features. It’s also great for building rapport with clients, thanks to the crystal-clear video and easy collaboration tools. For teams looking for a dependable, professional-grade meeting solution, Webex is a solid choice—it does the heavy lifting so you can focus on the conversation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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