Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Shelendra Singh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Webex meetings: teamwork

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex meeting has designed itself like it can be customised with our thinking

What is your favorite aspect of this product?

Webex meetings has many features but best is the modes it give

What do you dislike most about this product?

I don’t dislike anything about webex meetings

What recommendations would you give to someone considering this product?

Use webex meetings to take meetings and use it to fullest

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

vivek p.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

user friendly interface

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

High-Quality Video and Audio

What is your favorite aspect of this product?

AI-powered features

What do you dislike most about this product?

feel a bit cluttered and complex compared to other platforms

What recommendations would you give to someone considering this product?

Familiarize Yourself with Key Features

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Fred S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Smooth Talks, Clear Connections: Webex in Action.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

. One of the things that makes Webex so effective is its rock-solid video and audio clarity. There’s nothing worse than having to repeat yourself because of a glitchy connection, and Webex consistently delivers smooth calls, even when network stability is less than ideal. With its robust infrastructure, we rarely have to worry about connection issues interrupting important discussions.

What is your favorite aspect of this product?

One feature that stands out is the noise suppression. In a remote-first environment, background noise can sometimes be a challenge, but Webex’s AI-driven noise reduction has kept our meetings focused and professional. Additionally, the breakout rooms are incredibly useful for workshops, allowing us to divide into small discussion groups and then regroup effortlessly. It’s easy to navigate, and the transition between the main room and breakouts is seamless.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Webex Meetings has positively impacted our productivity by keeping our virtual meetings as smooth and engaging as possible. The time we save not dealing with technical issues or repeated explanations is significant, and it has kept our internal and client communications efficient and professional. The ability to record sessions has been incredibly helpful for training and onboarding, allowing new employees to revisit key discussions and get up to speed quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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