Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Jamaal D.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Smooth Virtual Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is used for meetings, seminars, trainings, and collaboration. Cisco Webex has many unique features such as integration, training, flexible licensing, file integration/sharing, custom viewing, polls and more! You can join a meeting from just about any device even hands free devices. All of the features work well together to bring a great software within our company.

What is your favorite aspect of this product?

The best part about Cisco Webex is the background noise cancellation, hand gesture features, and the breakout room option. All of these features create a customizable virtual meeting which can be changed every time you meet based on your needs.

What do you dislike most about this product?

The user interface could use some updating, but the overall features are worth ignoring the look!

What recommendations would you give to someone considering this product?

I would recommend this to anyone who needs to make their meetings productive, efficient, and engaging. There are a plethora of features that makes this software stand out compared to other softwares for virtual meetings. The meeting controls are simplified and customizable so just about everything can be changed to how you prefer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ecaterina T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

It seems old product

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

Nothing I can think of

What is your favorite aspect of this product?

easy and intuitive

What do you dislike most about this product?

The way we have to click the meeting in the email, then open a tab, then open the application. Too much effort.

What recommendations would you give to someone considering this product?

I would go with something else.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Freddie G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent Group Call Software

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I have much more organization and I no longer have that problem of using emails that was often annoying, Cisco has everything I need from virtual conferences to chat and messaging and everything can be done remotely and regardless of the device since you can use Mobile or desktop device.

What is your favorite aspect of this product?

Cisco offers me to perform collaborations as my work team, remotely and regardless of the time zone, through videoconferencing or messaging. It has functions such as screen sharing and allows you to take a screenshot from your desktop, you can hold events and meetings online with, integration of social networks, calendar. Cisco allows you to make your conferences and record them, in your online events, then do surveys and ask questions and answers and all this you can do with excellent video and audio quality.

What do you dislike most about this product?

There is nothing that I dislike because it is a very easy to use software, but it has the necessary tools to make your meetings at ease, without the need to leave your home and regardless of the time you want to hold them.

What recommendations would you give to someone considering this product?

Cisco is simply wonderful to hold your virtual meetings, it not only allows you to make videoconferences but you can also use whiteboards to share notes.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Fair

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