Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Samuel J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Great for connecting over a large audience

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex makes hosting webinars a lot easier, the invite can be sent to multiple groups at the same time and also allows the organizer with control on how each individual can interact.

What is your favorite aspect of this product?

It is cost effective compared to other products and also offers a web version of the product thus allowing users more flexibility

What do you dislike most about this product?

The file sharing features appears to be a hit or miss at times with the upload taking considerably long time and then failing later

What recommendations would you give to someone considering this product?

A recommended tool to set up meeting with a huge crowd from the same or different organisations

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Anthony A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Videoconferencing with full mobility

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings offers a set of features that ensure maximum efficiency and great versatility for conducting meetings. It allows you to enjoy video conferencing with high definition audio and video. It has a sleek, streamlined interface that allows you to focus on common workplaces. Provides dynamic screen sharing. Improves meeting productivity, this video conferencing experience allows work teams to collaborate and share information effectively.

What is your favorite aspect of this product?

It has an intuitive user interface. Group messaging allows you to create a space for discussions and dialogue. Any invitee to a meeting can join the meeting from any location at any time. It offers high definition audio and video and allows you to obtain recordings and transcripts of the meetings. It makes it easy for the meeting organizer as well as any attendee to share what they are seeing on their screen with the rest of the attendees. Scheduled video conferences are synchronized with each of the invitees with calendar use.

What do you dislike most about this product?

This platform offers excellent functions to make videoconferences with your work team and clients in a simple and efficient way. So far the only one that I think needs to be improved is the desktop application.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has all the tools for high-quality video conferencing. All important event details are there when you need them. Improve communication and productivity. I recommend its implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Calls and videoconferences on the Web.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco webex meetings is peculiar in its performance for the safeguarding and protection of information through the recording of calls in MP4, it supports the use of customized connections to calls and the backup of encrypted information in the cloud, it is competitive for the accommodation and reconciliation of video screens allowing their increase or decrease.

What is your favorite aspect of this product?

I like cisco webex meetings to use it on mobile devices and PC, its area of interaction and action between the components of the application is, pleasant and with applicability and utility in mobile mechanisms and desktop computers, it is excellent to carry out the use Screen sharing with colleagues and clients, and clients, works in a timely manner for the planning of calls, favoring the realization of statistical measurements taken from surveys aimed at knowing the opinion of the heartbeat.

What do you dislike most about this product?

With cisco webex meetings, internet consumption for video conferencing is high.

What recommendations would you give to someone considering this product?

I recommend Cisco Web Meeting to efficiently conduct and execute interacting with its content, so that it is easy to navigate, allows excellent performance in the creation of meetings, distribute the information of the same, work with high definition videos, and integrated audio.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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