Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Abdul H.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has been our main platform for organizing virtual meetings and video conferences.

What is your favorite aspect of this product?

It offers strong network system for effective connection. Our organization meetings have been running well with this great product. It is easy to setup and connect with colleagues.

What do you dislike most about this product?

I have not experienced any challenge than can affect our operation from this product.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings to any business enterprise for smooth online communication .

Pros

  • Continually Improving Product
  • Unique Features
  • Inspires Innovation
  • Saves Time

Verena A.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Leading videoconferencing solution.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Screen sharing, you can share applications or the desktop during the meeting, this feature in webex seems to me more flexible and specific than in other software, since you can objectively show some of your desktop. You can record meetings, locally or in the cloud. Many customization and configuration options during a videoconference, such as changing the virtual background, enabling subtitles, among other functions.

What is your favorite aspect of this product?

Cisco webex meetings has brought a lot of benefits in internal and external communication at work where you can collaborate effectively with the tools that this software provides. I can instantly connect to a video conference with anyone, from anywhere in the world and with any device I have at hand, it is very versatile and convenient. Cisco is quite a popular software, however I must emphasize my favorite features, such as the integrations with tools that we all use daily without having to interrupt the workflow; Outlook, Office 365, Slack, Canvas, etc.

What do you dislike most about this product?

Although I use the mobile App when I can't use my computer, I feel that it needs to improve and mature its functions, it's not the same and sometimes it gets very slow.

What recommendations would you give to someone considering this product?

Cisco webex certainly has more data security than other current software, it is not as inexpensive as the others, but if you want enterprise scalability and a software that can be trusted with professional video conferencing, Cisco is one of the best options.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

James Michael W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Improve and streamline collaborative work

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings offers high-quality tools for video conferencing with the highest mobility, performance, and maximum efficiency. Both the meeting organizer and any attendee can share what they are seeing on their screen to other attendees. It provides instant messaging, makes it easy to share documents, and has HD video and audio. Enhancing productivity for long meetings, this video conferencing experience allows large groups to collaborate and share information.

What is your favorite aspect of this product?

It is easy to use and has a small learning curve, its user interface is pleasant. The chat tool provides quick and direct communication with our co-workers. It allows you to exchange all kinds of content, photos, videos, in addition to making videoconferences very effectively. It has advanced screen sharing functions that allow you to broadcast or record your meetings and share them with your contacts.

What do you dislike most about this product?

It is an excellent communication platform, so far the only aspect to improve is that it integrates with other applications of daily use in the company.

What recommendations would you give to someone considering this product?

I recommend implementing this platform because of the breadth of collaboration features it offers. It allows to convert the communication of the company into a dynamic and very agile process.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Webex Meetings Comparisons