Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Manuel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

This product is worth paying for.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex allows you to call a meeting over the phone, which is something I really like about the software. It works very well from any device, so I have webex available not only on my pc, but also from my cell phone and tablet. Perfect synchronization with Outlook Calendar.

What is your favorite aspect of this product?

Video conferencing with cisco webex feels very secure, it is not the same to do a meeting with a basic popular application than with Cisco webex, as we are end-to-end encrypted and there are no worries of unwanted guests. Background sound suppression, so it is more comfortable and professional. Virtual background, very convenient. Or I can also blur my actual background. When I can't attend a meeting, I can turn to the recording of the meeting and not miss any details, or I can also opt for the audio to text transcription of that meeting.

What do you dislike most about this product?

The video quality can be improved, most of the time it is stable but needs a very good internet connection. It can become a bit slow when there are many participants in a meeting, (approximately 70 people or more).

What recommendations would you give to someone considering this product?

If you are looking for a secure tool where you can work and collaborate without risks, Cisco webex meetings is without a doubt a great option, but you must also be willing to pay, it is not the cheapest on the market but it has its advantages over other software.

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Enables Productivity

Nicole C.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Highly recommended.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco IP phones. end-to-end encrypted security It's easy to use with clients because they don't have to download anything, just send them the link.

What is your favorite aspect of this product?

Webex has improved steadily and rapidly since the pandemic remote work needs started, which put it ahead of the competition for the professional video conferencing field. It's audio and video performance has improved a lot. Intuitive graphical user interface Unbeatable AI functions. Background noise suppression is one of my favorite features. We can hand over the role of administrator at any time during the meeting. Mute guests. Integration with Outlook to streamline the process of creating a meeting or joining one.

What do you dislike most about this product?

Should improve the update part of the mobile application (from google play store) deletes login data or causes interruptions.

What recommendations would you give to someone considering this product?

I don't have any special recommendation, other than that it can be a bit confusing to use at first, but it doesn't take long to learn, so it's good to get familiar with the software before implementing it.

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Security Protects
  • Role: Student Academic
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Great Business Value, Not Easy to Use

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Security Protects

Cons

  • Less Effective Service

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