Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Brianna M.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

This software has increased our fame

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

We are improving our way of interacting with other people, because the information that we want to make known through our webinars, we feel that it is updated and complies with what is required, since the information arrives clearly and precisely regardless of the distance and with the above software, we don't feel like we made much profit. Cisco Webex Meeting includes many people and we can instantly answer any questions that may be left because the platform is so interactive.

What is your favorite aspect of this product?

We hold meetings through this software, and we have noticed that our fame has grown a bit, since Cisco Webex Meetings allows us to conduct webinars with remote people and that allows us to have a greater reach of clients in less time. I am sure that every person in the organization feels a great affection for this software, because it is not complicated and adapts very well to the needs of the organization without making much effort.

What do you dislike most about this product?

Honestly, we have made great profits, we notice that we are more known to new customers and it is a motivation to continue using the services of Cisco Webex Meetings.

What recommendations would you give to someone considering this product?

You must use this software, since it has an interactive platform, meetings are held quickly and without image and audio distortions, and you can connect with many people through any mobile device. It is a product that is worth using, because it will improve the image of your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Susan G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Very good to gather people from all over the world

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It has worked for us to hold meetings with people who are in other states and countries. It has a good interface that helps us make a fast and secure connection. In addition, the option to share the screens is an advantage that has helped us a lot. We have taken advantage of Cisco Webex Meetings more than other software, because this communication system that Cisco has is more interesting and attractive for users.

What is your favorite aspect of this product?

What I like about this software is that it is easy to use and adapts to any mobile device, it also has a free trial version. I like to receive technical assistance when I need it. It has worked for us to connect many people and be able to chat in real time with them from anywhere.

What do you dislike most about this product?

Sometimes the image and audio quality is not the best, I feel it is distorted. If you plan to leave the free trial version and buy a more extensive service package, it must be a large company, because if it is a small company, the cost is excessive.

What recommendations would you give to someone considering this product?

I recommend it because it is a product that works and if you know how to make the most of it, it can become a very powerful software. You just have to keep in mind that you must have a good Internet connection so that the image and sound do not get worse.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ausrine S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

My go-to Professional Meeting Solution

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

As an IT professional, I gravitate towards using Cisco Webex Meetings as it's one of the best solutions for creating a safe and professional space to host and attend business meetings. Its easy-to-use and user-friendly interface and reliable service makes using the platform straightforward and uncomplicated and ensures that I don't experience technical issues that can negatively affect business-critical meetings.

What is your favorite aspect of this product?

My favorite aspect about Cisco Webex Meetings is how easy it is to integrate it with my business email in order to embed meeting invites directly into the meeting body. The option of enabling dial-up is also a big plus! I also enjoy the automated notifications prompted by the Cisco Webex desktop application, which are very practical and helps me never miss a meeting. The sound and video quality are superb.

What do you dislike most about this product?

Sometimes the desktop application pops up unexpectedly and can be difficult to close, but otherwise, I do not have any complaints.

What recommendations would you give to someone considering this product?

I would definitely recommend giving Cisco Webex Meetings a try, as it has a free version!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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