Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Tara S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Quick to connect with powerful communication

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The large number of functions is what differentiates Cisco Webex Meetings from other software, to hold meetings of a large work team is perfect, it is not necessary to have a supercomputer or be a technology expert, since it is also easy to use and without having previous experience.

What is your favorite aspect of this product?

I like having the power to meet with colleagues and clients from other states or countries just with my computer or phone, conversations are heard very well and the picture is not distorted, Cisco Webex Meetings has excellent capabilities to send files and record important meetings for we.

What do you dislike most about this product?

We honestly have not found the negative aspects when using this software, we received help from the technical support in the installation and the deployment was complete, there is no need to spend money on accommodation or anything when we have a meeting scheduled with people from other cities, since the Video calls are made with great video quality.

What recommendations would you give to someone considering this product?

Be sure to purchase Cisco Webex Meetings services, as you will have the power to connect with colleagues and clients without the need to be present at the same location. It has good integration features and good service packages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Our communication is perfect in every way

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is unique and special, it is much better than many other software on the market, because it is simple to configure and has more audio and video quality when communication is maintained, video conferencing is fast and there are no distortions, it is lighter than most software on the market and allows large numbers of colleagues and clients to join.

What is your favorite aspect of this product?

I like the platform, because it is very powerful when we do videoconferences, all the information that we want to make known to the people on the other side of the screen is received perfectly, it is not expensive, it is not difficult to use, the image quality and the audio are always stable.

What do you dislike most about this product?

If the internet is slow in the company, the image and audio quality is a bit clumsy, it is not Cisco's fault, it is the internet's fault, since no communication software works without the internet.

What recommendations would you give to someone considering this product?

If you want to do webinars and want the information you want to offer to reach the goal, you should know that Cisco Webex Meetings is the best option, the communication and integration of the personnel in video conferences is perfect and without comparisons.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanyam J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

All in One Meeting tool!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is device friendly and requires minimal installations at user side. Also number of devices can be added as many.

What is your favorite aspect of this product?

Quick meeting is one of the most liked feature. Users just have to click the link and they can directly join on the basis of permissions assigned.

What do you dislike most about this product?

The beep sound is irritating sometimes when anyone joins the meeting.

What recommendations would you give to someone considering this product?

This is a classic tool for new generations. You cna have as many users in the meeting. In other products there is a limit of 255 participants.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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