Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.2 /10

1345 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Fair
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Daniel A.

Role: Finance
Industry: Shipping
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2020

It's great meeting software

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Creation of very well defined and compatible videos, with a single click you can record a video conference and give members the opportunity to participate, low cost and do not require large Internet capacity to be used so I like very much Cisco Webex Meetings

What is your favorite aspect of this product?

I love its adaptability to any device whether mobile, tablet or computer

What do you dislike most about this product?

At first it is often complicated to use so many options but after a week of use it is easy

What recommendations would you give to someone considering this product?

be very attentive to the interactive tutorials in order to master all the functions that the application has and look for more explanatory videos on youtube if I don't understand something, that's how it worked and I learned quickly

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Alexandre C.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

High Quality Video Conference Tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

High Security. Availability of marked up tools and white board.

What is your favorite aspect of this product?

Friendly user interface and the availability of long trial period.

What do you dislike most about this product?

Limited attendees camera can be show during the meeting.

What recommendations would you give to someone considering this product?

Affordable price, no issue in security and availability of training resources.

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Alonso C.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Create an effective work rhythm.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Basically it is a messaging, audio and video conferencing tool that actually allows you to connect with people from all over the world. I have had a very pleasant experience and I found it very easy to use. Cisco Webex Meetings gives me additional flexibility by offering mobile apps that are useful even when I'm not at home. It has the ability to facilitate live conferences or attend meetings. The Outlook calendar interface is useful and so far seems very reliable.

What is your favorite aspect of this product?

I like to use WebEx because of how it connects directly to Outlook and calendar invitations, it has a very efficient and prosefional user interface. I very much enjoy the ability to schedule, manage and reschedule them seamlessly for any other day. I also like being able to send instant messages to the other team members, as well as make a video conference, present slides, ideas, additional information or share screen.

What do you dislike most about this product?

I have rarely had problems integrating my calendar with Webex and Webex Teams.

What recommendations would you give to someone considering this product?

Webex provides its users with ease of communication between people, provides solutions to daily communication problems. It has an excellent user interface that is quite simple. The video sharing option is the best in the business. In conclusion, WEBEX offers solutions for daily and work life that no other tool offers on the market.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Saves Time

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

88 Likeliness to Recommend

1 Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Daniel A.

It's great meeting software

Likeliness to Recommend

Pros

Alexandre C.

High Quality Video Conference Tool

Likeliness to Recommend

Pros

Alonso C.

Create an effective work rhythm.

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom

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Google Meet

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Adobe Connect

TeamViewer Remote

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization