Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Aashita R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Best for calling

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Best app for video/audio calls. Lag is very minimal.

What is your favorite aspect of this product?

Simple UI and fast UX.

What do you dislike most about this product?

Nothing till now

What recommendations would you give to someone considering this product?

Better than team/zoom. Go for it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Gaurav a.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Features Disappoint

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

It's pretty similar to other conferencing software available in the market.

What is your favorite aspect of this product?

it's easy to set up the conference and customer support is excellent.

What do you dislike most about this product?

The cost of the product and it's not different from any other vendor. It's a good conference tool but does not give you any great features

What recommendations would you give to someone considering this product?

Would suggest they start integrating the AI Features that Zoom has started. New features allows to summaries the chat and help you to create the Minutes of meeting

Pros

  • Client Friendly Policies
  • Reliable
  • Performance Enhancing
  • Fair

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Charges for Enhancements

Bernice N.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Positive Feedbacks

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Perfect functionalities when it comes to holding meetings and screen sharing.

What is your favorite aspect of this product?

Interactive options such as breakout sessions.

What do you dislike most about this product?

Improvement on sharing images is needed.

What recommendations would you give to someone considering this product?

I really appreciate all functionalitiesand recommend this tool to whole world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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