

What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Messaging Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Messaging.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews

Eileen J.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2021
Flexible and agile communication tool
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco Webex is a tool that optimizes the internal and external communication of the company. It has become the best platform for collaborative work in the organization. This platform has made it possible to unify the communication channels between the work teams. It is easy to use and quick to implement. In addition, it has the possibility of interacting with suppliers and customers in a friendly platform. This platform helps streamline our workflow and improves productivity.
What is your favorite aspect of this product?
It has an easy-to-use user interface and allows quick learning. It allows to create work groups to develop projects, activities or tasks, in direct communication with the work team. You have the option of sharing files in almost any format you use every day. It has an instant chat service, as well as the possibility of making voice and video calls. This tool has the ability to adapt to the characteristics of companies and the organization's working methods.
What do you dislike most about this product?
This platform offers improvements in collaborative work within the organization. However, it has some customization limitations and its cost must be evaluated for implementation.
What recommendations would you give to someone considering this product?
I recommend its implementation because of the many advantages it offers to achieve effective communication. This tool improves the productivity of the company.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.

Peter W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Optimize collaborative work
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco Webex has the ability to optimize collaborative work with tools to generate a fluid and versatile communication process. It has the option to chat, send and receive voice and video messages, as well as to make calls and share files. This interesting tool allows the work team to be informed in real time of the progress of the projects, the organization of events and training sessions. Providing a better and collaborative workflow.
What is your favorite aspect of this product?
It provides a productive way to organize work, simple to share, and easy to use. It allows you to create a work community, with efficient direct and group messaging, to share information about activities or projects. It facilitates the seamless exchange of files, photos and updates, audio and video calls, and the live broadcast of office events. Integrates with a wide variety of everyday office tools. It offers total security in the handling of files from end to end.
What do you dislike most about this product?
You need to improve your user interface, make it more intuitive and modern. Also its cost is considerably high.
What recommendations would you give to someone considering this product?
I recommend your implementation of Cisco Webex for its versatility in collaborative work and because it generates substantial improvements in company productivity.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Gloria P.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Complete collaboration tool
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco Webex Teams deep integration with other programs and users sharing the same interface under the same network attracted us into buying the product. Cisco Webex Teams is a complete collaboration tool, that is easy to use and secure with no need for extras or add-ons.
What is your favorite aspect of this product?
Cisco Webex Teams enables us to send data via direct messages eliminating the use of emails that sometimes get lost due to an overflowing inbox.Cisco Webex Teams brings everyone together easily and quickly in Webex Teams spaces enabling teams to see and share all the information they need to work together productively. Collaboration for our team has been effective and having the tool has helped us to maximize productivity.
What do you dislike most about this product?
It is costly but worth the value of money we invested in.
What recommendations would you give to someone considering this product?
Cisco Webex Teams is easy to use and powerful to help bring together teams and give them space where they can share and address new opportunities. It is a collaboration solution that keeps people and teamwork connected anytime, anywhere.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
