

What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews

Jose G.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
A product with Cisco's brand and strength
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Among the many web meeting tools, the sound quality is not bad, the operation is light and easy to use. It also has a feedback function, so you can see the movements of other users attending the meeting. Even if the conference information is leaked, even if the connection cannot be made without the administrator's permission, or if the rules are strictly followed, it can be deleted immediately, so we present it as a very secure web conferencing system. Since it is possible to call the people who need it, we believe it is a relatively convenient product.
What is your favorite aspect of this product?
Webex is a product that has been an industry leader for many years in the UC/VC world that Cisco works in. Zoom had some security issues, but there are none here, and it is a product that can be mitigated. While it is an option, it has the advantage that it is a feature that can only be accessed by the caller, and access can be restricted.
What do you dislike most about this product?
For installation, Webex Meeting requires administrator privileges, which is a major disadvantage as an operational effort, whereas other web conferencing tools can be launched with user privileges. As with other companies' cloud products, it is difficult to catch up with the English roadmap and change schedules. Having the CCH screen, which is a management tool, suddenly changes is very inconvenient.
What recommendations would you give to someone considering this product?
In a web conference with a large number of people, only the speaker is not muted and noises or howling may occur, but since the administrator's authority can mute any participant, the conference is carried out. The communication quality seems to be stable compared to other companies' products and there are few sound interruptions. Administrator functions are important and it is easy to mute participants.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Sachin V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
high class web interface,good app clarity, stable.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
A good web interface for meetings, extremely stable.App support also is incomparable.
What is your favorite aspect of this product?
One click download for all clients, irrespective of the platform, good feature clarity also.
What do you dislike most about this product?
It is less budget friendly.
What recommendations would you give to someone considering this product?
Full marks for its stability, flexibility, and scalability. Definitely worth a try.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Charles F.
- Role: C-Level
- Industry: Media
- Involvement: IT Leader or Manager
Submitted May 2022
Excellent video and screen sharing
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
In addition to being a multi-channel and multi-language tool for online business meetings, it also serves as a general dairy unified encrypted communication platform. It is an exceptionally user-friendly online software application.
What is your favorite aspect of this product?
What I appreciate the most about this program is that it is simple to go through it, even for someone who is not technologically literate. We are doing more and more online in order to keep up with what is going on in the globe. As a result, things become lot simpler.
What do you dislike most about this product?
I would like the history of the instant messaging chat to be able to be concealed by selecting who you would like to be visible and who you would not want to be visible.
What recommendations would you give to someone considering this product?
In addition to its adaptability across all Internet-enabled devices, it includes easy installations and plugins, allowing all target participants to effortlessly join meetings. Instant messaging and conversing in a group online. The ability to plan and execute activities and events effectively. The most productive way to centralize teams is to do so. Full HD video conferencing and webcasting capabilities are included in this package. The ability to record and share all of your sessions.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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