Webex Messaging Logo
Webex Messaging Logo
Cisco Systems

Webex Messaging

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Messaging
8.8 /10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Helps Innovate
  • Reliable

Feature Ratings

Average 81

Voice and Video Collaboration

89

Screen Sharing

87

Instant Messaging

83

File Sharing Collaboration

82

Granular Access Management

82

Document Collaboration

81

Task Management

81

Notifications

80

Cross Platform Support

80

Integration With Productivity Tools

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

83

Quality of Features

83

Ease of IT Administration

82

Ease of Data Integration

82

Breadth of Features

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

79

Webex Messaging Reviews

Farhan A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use but need add more features.

Likeliness to Recommend

9 /10

What differentiates Webex Messaging from other similar products?

Video conferencing among the team members. Very nice interface to setup meetings and joining the meetings.

What is your favorite aspect of this product?

It removes background noise while call, which I like the most. It provides seamless screen sharing and video conferencing even in a slow network. It also gives us the option to set virtual background. Setup of meetings is effortless in Webex Meetings. We can also integrate it with Microsoft Outlook. It allows up to 500 participants which make it better than other video conferencing application like zoom.

What do you dislike most about this product?

Application is slow when we start a meeting. It gives us only a few countries' phone numbers for the dial-in call. Sometimes sharing control does not work. When we using webex in the browser its performance is low.

What recommendations would you give to someone considering this product?

It is free unto 3 meeting invite no need to purchase the license of it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

The name in quality online meetings at ease!

Likeliness to Recommend

8 /10

What differentiates Webex Messaging from other similar products?

Webex meetings is known for its comfortable interface, that is surely user friendly and keep digital inconveniences at distance from its users. The company I work at has been using this one for long enough and we can have the digital experience just like at our office. We were used to having online meetings with this one way before COVID so we were not bumped with sudden the pandemic.

What is your favorite aspect of this product?

Webex is famed and well reputed for being a reliable online meeting solution. Its security is remarkable and the interface is easy enough for beginners as well. It can be operated on any device, including smartphones and tablets that makes easy to attend online meetings anytime and anywhere on your preferred device.

What do you dislike most about this product?

Webex’s overall performance is no doubt a bliss but if we specifically compare the app version and web version, the web version surely is shaky and not a match with the app version. This might be a trouble for those who doesn’t want to download an app on their systems.

What recommendations would you give to someone considering this product?

Webex suits companies of all sizes and departments within companies. We have been using it and we can say it with confidence that this one is reliable for online meetups and conferences. If you are also opting for an option like that you surely need to give a try to the best one among available there.

Pros

  • Trustworthy
  • Unique Features
  • Caring
  • Saves Time

Hegar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

develop automotive features and has made my job

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

It is ideal for creating charts and graphs that represent data sets. When creating a whole software to load on a mobile or tablets. Being an engineering student, I use for any mathematical modeling and visual representation. I like it as it demonstrates the real life implementation of mathematical modeling. Matlab is very easy as a programming language.

What do you dislike most about this product?

derivatives and other operations with implicit functions take longer than other programming languages. This is a small problem that you can almost always find a solution to, though

What recommendations would you give to someone considering this product?

It has a close approximation with the programming language in terms of function library. I have been using MATLAB at my job to test within the environment for automation purposes and it also had a wide variety of toolboxes that make your job easier. .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Messaging Comparisons