

What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
DAVID K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2021
allows team to connect
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
in use features are easy to use
What is your favorite aspect of this product?
makes it easy for the team to come together
What do you dislike most about this product?
Takes a little bit to get use to using the platform
What recommendations would you give to someone considering this product?
play with the platform a little bit before holding a meeting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Kristofer F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Versatile communication for teams
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco Webex is excellent software for teamwork. It is a very stable platform that offers very complete communication channels. Images, documents and files of any size can also be shared. This is one of the best video conferencing platforms out there and its video calling feature is very effective. It is able to adapt to any work area and allows the fluid exchange of information and data of great importance.
What is your favorite aspect of this product?
it is very easy to use and has a very attractive user interface. The quality of the meetings is excellent, both audio and video. It is really very useful when recording the session. Chat channels are very versatile, allowing you to share any image with the chat participants. Makes it possible to set up meetings with helpful screen sharing. It enables users to easily share information and files and collaborate effectively and in real time.
What do you dislike most about this product?
It needs to be incorporated with more tools that improve productivity. You also need to incorporate more customization options to give more dynamics to its use.
What recommendations would you give to someone considering this product?
Cisco Webex Teams has a set of highly efficient and highly versatile features to generate a stable and productive communication process. I recommend its implementation.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.

Michael B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Fluid communication and maximum productivity
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco Webex offers the best tools to optimize communication, organize specific groups for different areas or business units, broadcast for important events, share video trainings, or even watch live broadcasts. The collaboration options it features make it easy to contribute ideas to your team's creative process on the go. It allows you to make video calls, which expands the forms of communication in real time. This makes it easier for employees to use at our workplace.
What is your favorite aspect of this product?
It has a simple user interface to use. The tool can be used anywhere as it can be used on your smartphone. It has individual and group chat, with nice customization options. Includes a versatile two-way white screen for sharing an interactive drawing in chat. It allows you to participate in a meeting with a stable video call, regardless of your location. It offers integrations with Microsoft and Google that work perfectly.
What do you dislike most about this product?
You need to have a better way to organize all your documents for sharing and collaboration. Its cost is considerably high compared to similar platforms.
What recommendations would you give to someone considering this product?
Cisco Webex is very useful in our organization because it allows us to communicate regardless of distance to keep the team fully connected. I recommend using this platform to improve business productivity.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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