


What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Notifications
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
Chad F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2020
Solid product ! But need to improve calling
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
The complete integration with Cisco Call Manager, WebEx Boards,etc..One Single Platform
What is your favorite aspect of this product?
I like that it can integrate with the Cisco WebEx Board.
What do you dislike most about this product?
It requires quite a bit of time and knowledge to integrate with Cisco Call manager products
What recommendations would you give to someone considering this product?
I would say do the EA agreement. Don't bother with on-prem..To time consuming and easier to manage online.
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Transparent
Please tell us why you think this review should be flagged.

Rahul K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Complete communication system
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Mainly, its security system is quite high compared to other communication methods and as it is a recognized platform it guarantees constant improvements to update and innovate in services for its clients.
What is your favorite aspect of this product?
What I like the most is being able to have conversations from different devices, either from the mobile phone, as the desktop adapts to the new professional requirements in companies because it is also easy to integrate
What do you dislike most about this product?
there is nothing I do not like about this tool since I use it
What recommendations would you give to someone considering this product?
My recommendation is to find the package that best suits your company, it is a necessary and effective long-term investment
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Marcy L.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2021
I like using webex teams to keep in touch
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Easier to use
What is your favorite aspect of this product?
The ability to send .gif files
What do you dislike most about this product?
Nothing yet
What recommendations would you give to someone considering this product?
Try it, you'll like it!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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