


What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Notifications
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
May Y.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2020
Essential virtual collaboration tool
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Extremely easy to setup collaboration teams or meetings real time; very easy to adjust and relationship management is extremely professional and proactive.
What is your favorite aspect of this product?
Reliability is very high and technical support from the vendor is 24/7 when users encounter problems.
What do you dislike most about this product?
Nothing that I dislike. One slight negative is that in a big group meeting, when a file is being shared on screen, users complaint that it's hard to see participants especially when logging in from a mobile phone.
What recommendations would you give to someone considering this product?
It's a professional level collaboration tool that's super easy to setup and use. Great for big group collaborations, especially with colleagues based globally.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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