Webexpenses Logo Award Winner Product Badge
Webexpenses Logo Award Winner Product Badge
Webexpenses

Webexpenses

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Webexpenses
8.7 /10

What is Webexpenses?

Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. The core software objective is to deliver you a bespoke crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.

Company Details


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Awards & Recognition

Webexpenses won the following awards in the Expense Management category

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Webexpenses Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webexpenses.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webexpenses?

3% Negative
12% Neutral
85% Positive

Pros

  • Reliable
  • Respectful
  • Transparent
  • Trustworthy

Feature Ratings

Average 84

Expense Detail Tracking

86

Single Sign-On (SSO)

85

Expense Policy Aware

84

Desktop Browser Support

84

Receipt Image Submission

84

Expense Itemization

84

Mobile App or Mobile Browser Support

84

Multi Currency

84

Approval Workflow

83

Optical Character Recognition

82

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Ease of IT Administration

83

Business Value Created

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

82

Vendor Support

81

Availability and Quality of Training

81

Ease of Customization

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

79

Webexpenses Reviews

Aidan R.

  • Role: Public Sector
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Webexpenses is excellent

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

Automatic distance calculator using eircodes made it far more efficient and quicker to input the travel expenses. The fact that the current status of the claim is live and easy visible keeps claimants up to date and prevents multiple progress queries. The website also highlights if there are any discrepancies or issues with any of the claims allowing them to be resolved easily.

What is your favorite aspect of this product?

Automatic distance calculator using eircodes made it far more efficient and quicker to input the travel expenses. The fact that the current status of the claim is live and easy visible keeps claimants up to date and prevents multiple progress queries. The website also highlights if there are any discrepancies or issues with any of the claims allowing them to be resolved easily.

What do you dislike most about this product?

The user interface took some getting used to, as with any new website or software programme it took some time to figure out how to navigate the website. The manuals and videos did help in learning to use the website but they did take some time to watch and filter through.

What recommendations would you give to someone considering this product?

Webexpenses is excellent, it increases productivity and efficiency in processing travel expenses. The website and fact that it is online based means it is assessable from anywhere adding to productivity. It is also up to date showing what level of approval has been given to each claim and if there are any issues with the claim.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Vendor's Interest First
  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Works well. Could be a shorter submission process.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service

Kellie M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Fantastic, really easy to use

Likeliness to Recommend

10 /10

What differentiates Webexpenses from other similar products?

Not tried any others

What is your favorite aspect of this product?

The reporting features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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