Square, Inc.

Weebly

Composite Score

8.1 /10

CX Score

8.3 /10

102 Reviews Write a Review

Claim Software

What is Weebly?

Weebly is a consumer service that gives people a surprisingly easy and affordable way to create a site that is as unique as they are. Weebly lets entrepreneurs start something and showcase their work. With a Weebly site, people can communicate with their clients, promote their works to potential buyers, share their story with like-minded people, and be an authority on personal and professional interests.

Company Details

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Awards & Recognition

Weebly won the following awards in the Digital Experience - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Weebly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Weebly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

88 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Weebly?

5% Negative

9% Neutral

86% Positive

Pros

Trustworthy
Reliable
Altruistic
Respectful

Feature Ratings

Average 77

Content Security

Web Publishing Capabilities

Translation Facilitation

Content Workflow Management

E-Commerce Integration

Analytics and Reporting

Standard Templates

Management Interface

Multi Channel Support

Content Repository

Digital Asset Management

Vendor Capability Ratings

Average 77

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Weebly Reviews

Reinaldo M.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Weebly: A Simple Solution for Entrepreneurs.

Likeliness to Recommend

9 /10

What differentiates Weebly from other similar products?

The differences between Weebly and other eCommerce software are mainly the ease of use, the number of features available, and exceptional technical support.

What is your favorite aspect of this product?

Exceptional technical support and integration of third parties such as Facebook, Twitter and PayPal. This helps us add third-party functionality to our online stores.

What do you dislike most about this product?

Limited customization, does not offer many customization options.

What recommendations would you give to someone considering this product?

Weebly offers a wide range of intuitive design tools to help users create their own custom website.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jenay A.

Role: C-Level
Industry: Recreation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

An easy to use website builder

Likeliness to Recommend

7 /10

What differentiates Weebly from other similar products?

Weebly's website building interface is simple to use and makes sense. It allows you to upload your own images, move and adjust images, text and more on the pages and adjust colors to align with your brand.

What is your favorite aspect of this product?

I like how simple it is to use and how quickly I can update my own website whenever I want to.

What do you dislike most about this product?

Square is awful. Now that they have taken over Weebly loggin in is more difficult, they force new users into their storefront builder rather than website builder, the customer service is poor and their fees are higher. Also, they don't refund service fees.

What recommendations would you give to someone considering this product?

Be sure to read everything and review your choices before clicking so you don't end up trapped with a Square website instead of a Weebly site. Don't pay for your site until you have it fully built out.

Pros

Reliable
Helps Innovate
Continually Improving Product
Trustworthy

Cons

Wastes Time
Vendor's Interest First
Less Friendly Negotiation

Sid Y.

Role: Consultant
Industry: Other
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Apr 2023

This product majorly disappoints me on all levels

Likeliness to Recommend

10 /10

What differentiates Weebly from other similar products?

To be honest, when i used Weebly, I was in grad school. A fellow student helped me set up the initial website for me, but it frustrated me to know end that every time I needed to make a change, I had to go through several hoops in order to get intro and work on my website. And with so much trouble-shooting like that, it wasn't worth it to me to continue using it, so i searched elsewhere for some years until i found a host and a decent space where I could have a decent website. Weebly needs to be far more user friendly with little difficulty as possible.

What is your favorite aspect of this product?

I don''t really have any favorite aspect of Weebly.

What do you dislike most about this product?

Again, the inability to navigate easily throughout the website.

What recommendations would you give to someone considering this product?

I would recommend that they look elsewhere and not Weebly.

Pros

Trustworthy
Altruistic
Appreciates Incumbent Status

Cons

Less Reliable
Less Performance Enhancing
Less Productive

Weebly

What is Weebly?

Company Details

Need Assistance?

Awards & Recognition

2021 Emotional Footprint Champion

Weebly Ratings

83 Likeliness to Recommend

88 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Weebly?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Weebly Reviews

Reinaldo M.

Weebly: A Simple Solution for Entrepreneurs.

Likeliness to Recommend

Pros

Jenay A.

An easy to use website builder

Likeliness to Recommend

Pros

Cons

Sid Y.

This product majorly disappoints me on all levels

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Content Security

Web Publishing Capabilities

Translation Facilitation

Content Workflow Management

E-Commerce Integration

Analytics and Reporting

Standard Templates

Management Interface

Multi Channel Support

Content Repository

Digital Asset Management

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement