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Whatso

Composite Score

7.9 /10

CX Score

8.2 /10

20 Reviews Write a Review

Claim Software

What is Whatso?

Whatso is a powerful bulk WhatsApp software that allows you to send personalized messages and campaigns effortlessly thus helping your business connect with customers. With Whatso, you'll have access to many advanced features to fulfill your marketing needs.

Company Details

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Whatso Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whatso?

5% Negative

5% Neutral

90% Positive

Pros

Reliable
Effective Service
Saves Time
Respectful

Feature Ratings

Average 83

Integration Capability

Process Automation

System Security

System Functionality

Analytics and Reporting

Vendor Capability Ratings

Average 80

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Whatso Reviews

Meshack Raphael S.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

I am satisfied with the usage

Likeliness to Recommend

7 /10

What differentiates Whatso from other similar products?

Whatso is easy to use and helps send messages fast. It has automatic replies bulk messaging, and simple tools for businesses. Unlike others, it focuses on quick delivery and strong security. Whatso works well for marketing and makes communication smooth and simple for everyone.

What is your favorite aspect of this product?

Whatso is great because it helps send messages fast and makes communication easy. The automatic reply feature is helpful for answering people quickly without needing to type every time. The bulk messaging tool lets users send many messages at once, saving time. Strong security keeps messages safe and private. Whatso is also simple to use, so anyone can learn it fast. The features work well for businesses and personal use, helping people stay connected. Overall, Whatso makes messaging quick, safe, and easy, which is why it is such a useful tool.

What recommendations would you give to someone considering this product?

Whatso is a great messaging tool for businesses and personal use. To get the most out of it, explore bulk messaging features to reach more people quickly. Set up automatic replies to save time. Learn its security settings to protect messages. Try different customization options to make messaging more engaging.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Micheal S.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Effective WhatsApp Bulk Messaging Tool

Likeliness to Recommend

10 /10

What differentiates Whatso from other similar products?

Unlike tools that require WhatsApp’s official API (like Twilio or WATI), Whatso allows users to send bulk messages directly without API approval.

What is your favorite aspect of this product?

its ease of use and affordability. It allows users to send bulk WhatsApp messages without needing API approval, making it accessible for small businesses.

What do you dislike most about this product?

Its risk of WhatsApp bans and lack of official API support.

What recommendations would you give to someone considering this product?

Use multiple numbers, personalize messages, set delays, and avoid spam to reduce the risk of bans.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Martin M.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Delivers communication

Likeliness to Recommend

10 /10

What differentiates Whatso from other similar products?

Supports sending whatsapp messages to unlimited contacts from one portal and works simultaneously across multiple devices

What is your favorite aspect of this product?

I do like the import features which helps me to import contacts to the system hence saving me time from manual add

What do you dislike most about this product?

Even with their trial, one must pay small charge of money to use the solution which practically means there is no trial period given

What recommendations would you give to someone considering this product?

I would recommend the solution

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Whatso

What is Whatso?

Company Details

Need Assistance?

Whatso Ratings

93 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Whatso?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration Capability Ability to support inbound and outbound data and/or workflow integration through API’s or other embedded capabilities.

Process Automation Software simplifies the tracking of system activities such as workflows, approvals and logging of events.

System Security Embedded system security adequately protects your data while allowing for intuitive provisioning of user rights and entitlements.

System Functionality How well the software meets the uses for which it was intended.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Whatso Reviews

Meshack Raphael S.

I am satisfied with the usage

Likeliness to Recommend

Pros

Micheal S.

Effective WhatsApp Bulk Messaging Tool

Likeliness to Recommend

Pros

Martin M.

Delivers communication

Likeliness to Recommend

Pros

Feature Ratings

Integration Capability

Process Automation

System Security

System Functionality

Analytics and Reporting

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support