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Windward Software

Windward System Five

Composite Score

7.3 /10

CX Score

7.6 /10

14 Reviews Write a Review

Claim Software

What is Windward System Five?

Windward System Five is a fully integrated point-of-sale solution that helps you manage all your retail operations across the store and your entire business - from the POS to accounting, inventory to purchasing management, financial reporting to customer marketing and management - what's more, it does all these things well!

Company Details

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Awards & Recognition

Windward System Five won the following awards in the Retail POS category

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2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

3 Top Rated Features

2023

Windward System Five Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Windward System Five.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Windward System Five?

0% Negative

7% Neutral

93% Positive

Pros

Trustworthy
Respectful
Fair
Altruistic

Feature Ratings

Average 81

Sales Transactions

Employee Mobile

Customer Account Management

Analytics and Reporting

Employee Management

Pricing Promotions

PCI and EMV Compatible

Online Integrations Web Store

Cash Register Point of Purchase Devices

Inventory Control

Loyalty Program

Vendor Capability Ratings

Average 80

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of Implementation

Vendor Support

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Windward System Five Reviews

Tyler C.

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

A lot to learn, but a powerful tool once you do!

Likeliness to Recommend

9 /10

What differentiates Windward System Five from other similar products?

Product importation design, management, and quoting.

What is your favorite aspect of this product?

Quoting, Job Management, Scheduling

What do you dislike most about this product?

Accounting

What recommendations would you give to someone considering this product?

Use this system as your main quoting system to make any quote take less than 5 minutes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Finance
Industry: Finance
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Easy to use

Likeliness to Recommend

7 /10

Pros

Transparent
Client's Interest First
Generous Negotitation
Security Protects

Cons

Less Performance Enhancing
Less Productive
Wastes Time

Windward System Five

What is Windward System Five?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Windward System Five Ratings

91 Likeliness to Recommend

2 Since last award

93 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Windward System Five?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Windward System Five Reviews

Tyler C.

A lot to learn, but a powerful tool once you do!

Likeliness to Recommend

Pros

Easy to use

Likeliness to Recommend

Pros

Cons

2
Since last award

1
Since last award

1
Since last award

Feature Ratings

Sales Transactions

Employee Mobile

Customer Account Management

Analytics and Reporting

Employee Management

Pricing Promotions

PCI and EMV Compatible

Online Integrations Web Store

Cash Register Point of Purchase Devices

Inventory Control

Loyalty Program

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of Implementation

Vendor Support

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization