Wix Bookings Logo
Wix Bookings Logo
Wix.com, Inc

Wix Bookings

Composite Score
7.6 /10
CX Score
7.8 /10
Category
Wix Bookings
7.6 /10

What is Wix Bookings?

Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.

Company Details


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Awards & Recognition

Wix Bookings won the following awards in the Appointment Scheduling category

Wix Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix Bookings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix Bookings?

9% Negative
5% Neutral
86% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Trustworthy
  • Altruistic

Feature Ratings

Average 79

Scheduling Link Creation

86

Payment Processing

83

Availability Preferences

83

Real-Time Calendar View

82

Mobile

80

Automated Notifications

78

Customizable Branding

76

Calendar Integration

75

Analytics and Reporting

75

3rd Party Integration

73

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Availability and Quality of Training

85

Usability and Intuitiveness

82

Business Value Created

80

Quality of Features

79

Vendor Support

79

Breadth of Features

78

Ease of Customization

78

Ease of Data Integration

78

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Wix Bookings Reviews

Gift M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Wix Bookings offers seamless integration

Likeliness to Recommend

8 /10

What differentiates Wix Bookings from other similar products?

Seamless Wix website integration, user-friendliness, customization, and mobile responsiveness distinguish Wix Bookings.

What is your favorite aspect of this product?

My favorite aspect of this product is the Mobile responsiveness

What do you dislike most about this product?

It lacks certain advanced features that are available in dedicated booking and scheduling software.

What recommendations would you give to someone considering this product?

Determine if Wix Bookings integrates with any other software or tools your business relies on, such as email marketing platforms or accounting software.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Robert D.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Great starting point for an e-commerce business

Likeliness to Recommend

5 /10

What differentiates Wix Bookings from other similar products?

It’s pricing plans are great for the price. Although overall quality and reliability is not good, it has a fantastic broad range of products. I would recommend to anyone starting a business, but for any meaningful growth, they should upgrade to another system. For the price, wix is great but not a long term solution.

What is your favorite aspect of this product?

Subscriptions and the ability the add multiple classes to a single checkout is fantastic.

What do you dislike most about this product?

It’s reliability is not good. The widgets offered are slow and not too responsive. There isn’t enough customisation offered with booking products.

What recommendations would you give to someone considering this product?

As a start, this is will cover all your commerce needs. It’s simple, user friendly and will help you get your business going really quickly.

Pros

  • Trustworthy
  • Respectful
  • Effective Service
  • Caring

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Commodity Features

Claudia M.

  • Role: Operations
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

It is good but not the best option in the market.

Likeliness to Recommend

7 /10

What differentiates Wix Bookings from other similar products?

Wix bookings provides easy access.

What is your favorite aspect of this product?

The connectivity from webpage to booking. It is easy to create a pipeline.

What do you dislike most about this product?

Not so friendly for new users.

What recommendations would you give to someone considering this product?

Watch videos for tutorials.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

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