
What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Standard Templates
Social Media Integration
Web Publishing Capabilities
Management Interface
Content Repository
Content Workflow Management
Content Security
Multi Channel Support
Analytics and Reporting
E-Commerce Integration
Translation Facilitation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
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Wix Reviews

Patricio G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Wix.com is excellent
Likeliness to Recommend
What differentiates Wix from other similar products?
Wix.com is a cloud-based web development platform that allows you to create beautiful and affordable websites. It is equipped with drag and drop tools for users to create professional-quality websites without the need for prior design knowledge. Similar companies offer similar services, but may be more expensive or have fewer design options. They may also require prior knowledge of programming and design to create a website. I have always preferred to use wix.com over another platform for ease of use plus...
What is your favorite aspect of this product?
Wix.com is my favorite platform to create web pages, since I discovered it I have found it wonderful, due to its ease of use, variety of tools and the large number of design options it offers. Additionally, I love that it offers 24/7 technical support so that you can solve your doubts and problems at any time. This has helped me create professional websites with a great look and many features. And almost anyone with average knowledge can do it.
What do you dislike most about this product?
What I currently don't like about wix.com and their way of doing things is that it's not that easy to edit the page. The user interface can be a bit confusing, and it's hard to figure out the right way to do some things, like adding elements and changing the page layout. There are also some limitations in terms of customization and features that can be added to the page. Also, the price is relatively high compared to other web hosting services.
What recommendations would you give to someone considering this product?
I recommend wix.com because it has usually helped me with the web with better designs and tools. Also, it is a user-friendly platform that does not require much technical knowledge. Use a variety of design templates to create professional-looking web pages. It also offers advanced editing and customization tools that allow you to add content such as images, videos, text, and more. Plus, there are a variety of payment plans available to suit every budget.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Fagan N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
Website building tool for non-software
Likeliness to Recommend
What differentiates Wix from other similar products?
It is easy to use and there are a lot of tutorial videos on the internet
What is your favorite aspect of this product?
Being an excellent tool for building an e-commerce website
What do you dislike most about this product?
Few theme templates
What recommendations would you give to someone considering this product?
I don't need to recommend because when we say google make a website, wix comes out first.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.

Arnaldo B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2022
create website guaranteed and easy
Likeliness to Recommend
What differentiates Wix from other similar products?
wix.com is one of the most famous web page creators currently, the only thing is that the difference between it and other similar ones is that I was predetermined to make it very easy for people who are starting or want to do it for a small business or something like that It has a technical support that many other pages do not have and it is also easy to use and the menu is quite extensive when creating and modifying a web page created on wix.com
What is your favorite aspect of this product?
I like wix.com because it is one of the pages to create simple web pages quickly and very efficiently because you do not have to learn source code or specific language to modify or create the web page, since we can choose between different options that make us modify and create texts or change fonts or also modify the background and add different things such as images, maps, comment boxes, among many other things that are really efficient, although many times it is limited to certain things, such as applications that are already predetermined in the wix.com website. It has some very good templates and fonts to use that visually pleasing
What do you dislike most about this product?
The bad thing about wix.com is that there are things that are really reduced and it seems very limiting to me, for example the applications to be able to add different things to the web page that we are creating is a bit limited because we cannot always have the freedom to create or modifying our style we always have to be limited to what they offer us, how are there other sites that you do need to learn the language for example html so that you can modify it in the case of wix.com it is not necessary but we are tied to this. also the minimum plan does not remove the ads from our website this is something unfortunate in my opinion
What recommendations would you give to someone considering this product?
It must be taken into account that when we decide to create a website we must choose priorities if we want a web page with little traffic and I get a domain that we do not mind if it is shared with wix.com we could use this page since it offers us a series of easy-to-use templates and the person does not need to have knowledge of html language or anything like that, simply modifying with the mouse either by dragging or editing text colors, among other things, we could make a decent web page with what is required , it is not necessary to have knowledge, so for new people I highly recommend it
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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