Wix.com

Wix

Composite Score

8.7 /10

CX Score

8.8 /10

225 Reviews Write a Review

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What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details

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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

4% Negative

6% Neutral

90% Positive

Pros

Enables Productivity
Reliable
Performance Enhancing
Continually Improving Product

Feature Ratings

Average 83

Standard Templates

Social Media Integration

Web Publishing Capabilities

Management Interface

Content Repository

Content Workflow Management

Content Security

Multi Channel Support

Analytics and Reporting

E-Commerce Integration

Translation Facilitation

Vendor Capability Ratings

Average 80

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

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AI Graphic Design

Score 8.1

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Wix Reviews

Jason M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Wix is unbelievably awesome!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix has helped us in the first line to reduce web development costs because now we make our websites with a wide range of excellent designs and functions that allow us to move with more power on the web. The websites we have built through this tool are audience-friendly, which has allowed us to attract more customers and make our business flourish more.

What is your favorite aspect of this product?

I love Wix; it has helped me to build excellent websites for my organization without spending too much time and without relying on in-house web developers, with the minimum of experience and acquired over the practice has been enough. I love all the features this platform offers me, starting with the drag and drop feature; it simplifies so many things. It's the best web design tool, confirmed!

What do you dislike most about this product?

The only limitation I've come across as a Wix user is that I can only work based on the default templates; it's not very open to customization.

What recommendations would you give to someone considering this product?

Wix helps to create attractive websites without the need to be great experts when it comes to web design or coding. It is easy to use, it is intuitive, and its paid version is cost-effective when you take into account the benefits it offers. It's worth it; it's an exceptional and fast web design platform.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Heather M.

Role: Information Technology
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Design websites and manage contents with Wix

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Unlike other web development platforms, Wix offers a lot of eye appealing web design templates for free.

What is your favorite aspect of this product?

Like I have mentioned, Wix offers premium templates for free that ease web design processes. Wix offers domain search, which has a lot of domain extensions. Finally, Wix has a clean UI that ease features navigation such as domain addon, emails, and file manger on the dashboard.

What do you dislike most about this product?

Wix sometimes keeps disconnecting when transferring files via FileZilla, when there is poor internet connection.

What recommendations would you give to someone considering this product?

Take time to do the homework by reading insights of other users, and comparing reports of different web design tools at SoftwareReviews before choosing Wix. That way, they will be able to make informed decisions.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shreya V.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy but less features than other platforms.

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

With Wix, you can build small websites easily using the drag-and-drop site builder. More than 800 templates are offered for free, and you can customize them to meet your needs. Besides its own web hosting, Wix offers domain names (both free and paid).

What is your favorite aspect of this product?

Wix has a large number of templates to pick from, with over 800 to choose from. By any measure, that is a huge amount. I've seen some website builders with so few templates that they're almost comical.

What do you dislike most about this product?

You can't export your data with Wix. To transfer your data you would either need to scrape it or manually copy it onto your new site. In either case, Wix does not allow you to leave the platform easily.

What recommendations would you give to someone considering this product?

Wix.com is a visually appealing website creator. It's simple to use and quite adaptable. It's the ideal website builder for small businesses and individuals looking to establish, maintain, and expand their online presence.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Wix

What is Wix?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Wix Ratings

87 Likeliness to Recommend

1 Since last award

91 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Wix?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

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AI Graphic Design

Wix Reviews

Jason M.

Wix is unbelievably awesome!

Likeliness to Recommend

Pros

Heather M.

Design websites and manage contents with Wix

Likeliness to Recommend

Pros

Shreya V.

Easy but less features than other platforms.

Likeliness to Recommend

Pros

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Feature Ratings

Standard Templates

Social Media Integration

Web Publishing Capabilities

Management Interface

Content Repository

Content Workflow Management

Content Security

Multi Channel Support

Analytics and Reporting

E-Commerce Integration

Translation Facilitation

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training