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Wix.com

Wix

Composite Score

8.6 /10

CX Score

8.8 /10

229 Reviews Write a Review

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What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details

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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

3% Negative

6% Neutral

91% Positive

Pros

Enables Productivity
Reliable
Performance Enhancing
Continually Improving Product

Feature Ratings

Average 83

Standard Templates

Web Publishing Capabilities

Management Interface

Social Media Integration

Content Repository

Content Workflow Management

Content Security

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Digital Asset Management

Vendor Capability Ratings

Average 80

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

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AI Graphic Design

Score 8.2

View Wix in this category (opens in a new tab)

Wix Reviews

Ivan M.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

It does not give what it promises

Likeliness to Recommend

7 /10

What differentiates Wix from other similar products?

Ease of use and little technical knowledge to implement

What is your favorite aspect of this product?

There is nothing inside wix that I like above other things that I have already seen

What do you dislike most about this product?

It needs robustness and improved loading times for products once they are finished.

What recommendations would you give to someone considering this product?

Think twice, it is better to hire a developer who maintains and implements what you are looking for.

Pros

Saves Time
Enables Productivity
Continually Improving Product
Effective Service

Cons

Less Performance Enhancing
Commodity Features
Less Efficient Service

Oswald R.

Role: Information Technology
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Excellent platform for you r business websites!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

The learning curve is not TOO high. It has greatly improved over the years and is getting easier to use.

What is your favorite aspect of this product?

It works. Hosting is very stable.

What do you dislike most about this product?

Thus far, no big dislikes. Great platform.

What recommendations would you give to someone considering this product?

The person(s) preparing to use this product must at least a have an understanding of image size vs resolution, and file sizes.

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Maikol T.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

Wix is the ease of building your dream website

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Wix differs in its ease and its beautiful designs, and it is something that many other similar sites being website builders are not easy to use and are often expensive for the average, there are several tools and high quality designs.

What is your favorite aspect of this product?

What I love about Wix.com is that it is always available at any time. It allows you to create for free and for a fee, obviously having limiting things in the free version. It can be used from anywhere with an internet connection. It is intuitive enough for a beginner to create their website without problems

What do you dislike most about this product?

What I don't like is that there are times when the load tends to be a bit slow, the limitations are a problem as far as I'm concerned. I would also like it to have a little more options available in the free version. The design of the wix.com website seems to me a bit dated, it could be improved.

What recommendations would you give to someone considering this product?

It is a site that helps you understand because of its ease of changing language, therefore it is a company that cares about its customers. It is something that I highly recommend to beginners and professionals who have not used it. Being able to create a website with enough quality is something that has no value. Since presence is everything.

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Wix

What is Wix?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Wix Ratings

87 Likeliness to Recommend

1 Since last award

91 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Wix?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

AI Graphic Design

Wix Reviews

Ivan M.

It does not give what it promises

Likeliness to Recommend

Pros

Cons

Oswald R.

Excellent platform for you r business websites!

Likeliness to Recommend

Pros

Maikol T.

Wix is the ease of building your dream website

Likeliness to Recommend

Pros

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Feature Ratings

Standard Templates

Web Publishing Capabilities

Management Interface

Social Media Integration

Content Repository

Content Workflow Management

Content Security

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Digital Asset Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration