Wix Logo
Wix Logo
Wix.com, Inc

Wix

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Wix
7.9 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

3% Negative
9% Neutral
88% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Design Optimization

85

Graphics Editing

84

Import and Export Capabilities

83

Generative Design

82

Content Library

81

Accessibility Checks

81

Collaboration Tools

81

Multi-Device Support

78

Multi-Need Content Support

74

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Ease of Implementation

80

Ease of Customization

80

Quality of Features

80

Business Value Created

80

Breadth of Features

80

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Ease of Data Integration

77

Vendor Support

73

Availability and Quality of Training

70

Wix Reviews

Jasmine S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Wix: Where Creativity Meets Simplicity

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Wix has become our go-to for building sleek, functional websites quickly. For a marketing agency like ours, it’s invaluable to have a platform that bridges creativity and efficiency. With its drag-and-drop interface, customizable templates, and built-in tools, Wix lets us create client websites that look like a million bucks without needing a developer on call.

What is your favorite aspect of this product?

The ease of design customization stands out. With tools like Wix ADI (Artificial Design Intelligence), we can create a baseline site in minutes and then tweak it to perfection. The SEO tools are another lifesaver, helping us optimize pages without needing third-party plugins. And the app marketplace is a treasure trove—adding features like live chat, booking forms, or even e-commerce functionality is as simple as a click.

What do you dislike most about this product?

Its mobile site editor could use some polish.

What recommendations would you give to someone considering this product?

Wix has been a game-changer for our client offerings. It’s allowed us to deliver high-quality websites quickly, freeing up resources for other creative endeavors. The flexibility of the platform means we can cater to a wide range of industries, from fashion brands to tech startups. On the agency side, it’s given us a dynamic platform to showcase our own work, boosting our online presence and attracting new clients.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ravi B.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2024

Creative and beginner friendly

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

It's stand out for its intuitive drag and drop builder offering unmatched creative freedom.

What is your favorite aspect of this product?

The seamless user interface and pre designed templates

What do you dislike most about this product?

Limited for developers seeking greater backend control

What recommendations would you give to someone considering this product?

Wix is ideal for small business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Viraj S.

  • Role: Finance
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy and intuitive to use

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Intuitive, easy to use with a massive library

What is your favorite aspect of this product?

Design library

What do you dislike most about this product?

Lack of customization

What recommendations would you give to someone considering this product?

Great for standard designs

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity