Wix Logo
Wix Logo
Wix.com, Inc

Wix

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Wix
7.9 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

3% Negative
9% Neutral
88% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Design Optimization

85

Graphics Editing

84

Import and Export Capabilities

83

Generative Design

82

Content Library

81

Accessibility Checks

81

Collaboration Tools

81

Multi-Device Support

78

Multi-Need Content Support

74

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Ease of Implementation

80

Ease of Customization

80

Quality of Features

80

Business Value Created

80

Breadth of Features

80

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Ease of Data Integration

77

Vendor Support

73

Availability and Quality of Training

70

Wix Reviews

Porscha C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Sufficiently of Wix

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Very easy to use and adaptable do not need to many instructions to get the ball rolling on your project.

What is your favorite aspect of this product?

The flexibility with the templates

What do you dislike most about this product?

Sometimes the performance55 of Wix can be a bit slow which can lead to completing my project longer than expected.

What recommendations would you give to someone considering this product?

Faster speed with the website

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Blessing E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

great stuff

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Drag-and-Drop Editor: Wix offers an intuitive drag-and-drop interface, allowing users to easily position elements without any coding knowledge. This feature is particularly appealing to beginners who may find other platforms more complex14. AI Website Builder: Wix's AI-driven tool simplifies the website creation process by asking users about their business needs and automatically designing a custom site. This level of automation is not commonly found in other website builders

What is your favorite aspect of this product?

No Coding Required: The drag-and-drop functionality allows users to create and customize their websites without needing any coding skills. This opens up web design to individuals who may not have technical backgrounds, making it an inclusive platform.

What do you dislike most about this product?

Fixed Templates: Although Wix provides a wide variety of templates, once a user selects a template and starts customizing, switching to another template later can be cumbersome. This can limit design flexibility for users who want to change their site’s look without starting from scratch.

What recommendations would you give to someone considering this product?

Explore Features: Begin with Wix's free plan to familiarize yourself with its features and interface. This allows you to test the platform without financial commitment, helping you decide if it meets your needs before upgrading to a premium plan

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cheryl D.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

A great asset for my business

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

They are very dynamic and you can edit the websites on all different types of devices making it fully responsive. It also has so many different modernized templates to make your site look so appealing and attractive and you can easily edit the SEO with it as well

What is your favorite aspect of this product?

My favorite aspect of this product are the variety template they have for their studio platform. There are just so many and they are beautiful and easy to edit and also quite illustrious

What do you dislike most about this product?

They slow down your website a lot. This will push them very low in the search results in addition you cannot edit all of the aspects for SCO and also using the editor can be a little bit slow as well unfortunately

What recommendations would you give to someone considering this product?

I would say definitely go with it because of the fact that it can definitely take your business to the next level and I'd highly suggest at least giving it a try

Pros

  • Enables Productivity
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Respectful
  • Vendor Friendly Policies
  • Vendor's Interest First