Wix Logo
Wix Logo
Wix.com

Wix

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Wix
8.2 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Efficient Service

Feature Ratings

Average 81

Graphics Editing

85

Design Optimization

83

Generative Design

82

Import and Export Capabilities

82

Content Library

80

Multi-Device Support

79

Collaboration Tools

78

Accessibility Checks

77

Multi-Need Content Support

76

Vendor Capability Ratings

Average 78

Ease of Customization

83

Ease of Implementation

81

Business Value Created

80

Breadth of Features

80

Quality of Features

79

Usability and Intuitiveness

79

Ease of IT Administration

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

77

Vendor Support

73

Availability and Quality of Training

72

Wix Reviews

Yasin O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Average product.

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

The elaborate gesture of creating the website with AI

What is your favorite aspect of this product?

It's a fast way to create an e-commerce site

What do you dislike most about this product?

I dislike the process where it inhibits creativity by doing the load work of thinking out the whole process

What recommendations would you give to someone considering this product?

If they are In less hurry, they should probably use wordpress

Pros

  • Reliable
  • Efficient Service
  • Performance Enhancing
  • Caring

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Charges for Enhancements

Prabhjit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Good Product for Beginners

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

What differentiates Wix from other products would be the overall process to create a website. You don't need any technical knowledge and you can easily get started by watching a few videos.

What is your favorite aspect of this product?

Absolutely love the templates it can work with. I also love how I can get a professional looking website without much knowledge of the technical side of things.

What do you dislike most about this product?

There is nothing I dislike about the product, it offers me everything I need.

What recommendations would you give to someone considering this product?

If you aren't an expert at web development, feel free to give this a try and you won't be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anais T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good product to make a website,but not easy to use

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

it is his low price, plugins and templates.

What is your favorite aspect of this product?

I can customize my own website easily.

What do you dislike most about this product?

It is not easy to use when you don't know a lot about coding and it is hard to make Wix website responsive for tablets.

What recommendations would you give to someone considering this product?

It's a great platform to create a website when you're a beginner and want to have a personal site to show your portfolio.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Continually Improving Product

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