Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

4% Negative
5% Neutral
91% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Caring
  • Reliable

Feature Ratings

Average 84

Standard Templates

85

Social Media Integration

85

Web Publishing Capabilities

85

Content Workflow Management

85

Management Interface

84

Content Repository

84

Content Security

83

E-Commerce Integration

83

Translation Facilitation

83

Multi Channel Support

82

Analytics and Reporting

82

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Usability and Intuitiveness

82

Ease of IT Administration

82

Breadth of Features

82

Ease of Customization

81

Quality of Features

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Wix Reviews

Reinaldo M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Wix, the perfect website builder!

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Affordable prices, compatible with a wide variety of plugins and has exceptional technical support.

What is your favorite aspect of this product?

It offers hundreds of customizable templates and layouts with which I can create a website adaptable to my needs.

What do you dislike most about this product?

Wix has less flexibility than WordPress, so I can't add all the functions and features I want. Wix does have some hidden costs, such as storage cost and transaction fees.

What recommendations would you give to someone considering this product?

Wix is ​​a drag and drop platform that is easy to use for beginners. Its prices are affordable, it offers compatibility with a wide variety of plugins, and its technical support is exceptional.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Przemysław C.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, bit pricey - lack of integration

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

Easy interface, easy management

What is your favorite aspect of this product?

User Interface optimization

What do you dislike most about this product?

Lack of external integration

What recommendations would you give to someone considering this product?

Open to external vendors

Pros

  • Saves Time
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Under Delivered
  • Less Performance Enhancing

Tisul P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Remarkable Tool for Web Publishing and SEO

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix and it’s products are a bit cheaper compared to Kentico Xperience.

What is your favorite aspect of this product?

Web publishing improves the SEO of our agency across search engines like Google with the help of Wix.

What do you dislike most about this product?

Never have I come across any aspect that disappointed me.

What recommendations would you give to someone considering this product?

It is the best choice for website publishing and blog posting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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