
What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Standard Templates
Social Media Integration
Web Publishing Capabilities
Content Workflow Management
Management Interface
Content Repository
Content Security
E-Commerce Integration
Translation Facilitation
Multi Channel Support
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
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Wix Reviews

Reinaldo M.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Wix, the perfect website builder!
Likeliness to Recommend
What differentiates Wix from other similar products?
Affordable prices, compatible with a wide variety of plugins and has exceptional technical support.
What is your favorite aspect of this product?
It offers hundreds of customizable templates and layouts with which I can create a website adaptable to my needs.
What do you dislike most about this product?
Wix has less flexibility than WordPress, so I can't add all the functions and features I want. Wix does have some hidden costs, such as storage cost and transaction fees.
What recommendations would you give to someone considering this product?
Wix is a drag and drop platform that is easy to use for beginners. Its prices are affordable, it offers compatibility with a wide variety of plugins, and its technical support is exceptional.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Przemysław C.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2023
Easy to use, bit pricey - lack of integration
Likeliness to Recommend
What differentiates Wix from other similar products?
Easy interface, easy management
What is your favorite aspect of this product?
User Interface optimization
What do you dislike most about this product?
Lack of external integration
What recommendations would you give to someone considering this product?
Open to external vendors
Pros
- Saves Time
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Under Delivered
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Tisul P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2023
Remarkable Tool for Web Publishing and SEO
Likeliness to Recommend
What differentiates Wix from other similar products?
Wix and it’s products are a bit cheaper compared to Kentico Xperience.
What is your favorite aspect of this product?
Web publishing improves the SEO of our agency across search engines like Google with the help of Wix.
What do you dislike most about this product?
Never have I come across any aspect that disappointed me.
What recommendations would you give to someone considering this product?
It is the best choice for website publishing and blog posting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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