
What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Standard Templates
Social Media Integration
Web Publishing Capabilities
Content Workflow Management
Management Interface
Content Repository
Content Security
E-Commerce Integration
Translation Facilitation
Multi Channel Support
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Also Featured in...
Wix Reviews
Lucinda U.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2023
Reliable tool for web design and development
Likeliness to Recommend
What differentiates Wix from other similar products?
Wix offers an extensive range of free CSS templates that makes it easy to design websites.
What is your favorite aspect of this product?
I like how Wix makes it super easy to design websites. Content management is another great aspect about Wix.
What do you dislike most about this product?
Wix offers all tools that I require although it is expensive to register domains.
What recommendations would you give to someone considering this product?
Try it today and you will never regret using it for web design and development.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

ALLEN A.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2025
Fast web design software
Likeliness to Recommend
What differentiates Wix from other similar products?
Just the interface, from my perspective
What is your favorite aspect of this product?
the dummy link
What do you dislike most about this product?
Perfect templates are too expensive
What recommendations would you give to someone considering this product?
Try the software, it's a good option asides WordPress
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Faith M.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Initial Implementation
Submitted Mar 2025
Easy Website Building with Great Customization
Likeliness to Recommend
What differentiates Wix from other similar products?
Wix has an intuitive drag-and-drop editor, making website building easy without requiring coding. This is a unique feature
What is your favorite aspect of this product?
I love that Wix offers stunning, customizable templates, making it easy to create a professional-looking website.
What do you dislike most about this product?
What I dislike most about Wix is that its flexibility can sometimes make sites load slower compared to more lightweight website builders.
What recommendations would you give to someone considering this product?
If you're considering Wix, choose a plan based on your needs, keep your design simple for faster loading, and explore Wix's built-in SEO tools to improve visibility.
Pros
- Fair
- Performance Enhancing
- Trustworthy
- Effective Service
Cons
- Inhibits Innovation
- Under Delivered
Please tell us why you think this review should be flagged.
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