Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

4% Negative
5% Neutral
91% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Caring
  • Reliable

Feature Ratings

Average 84

Standard Templates

85

Social Media Integration

85

Web Publishing Capabilities

85

Content Workflow Management

85

Management Interface

84

Content Repository

84

Content Security

83

E-Commerce Integration

83

Translation Facilitation

83

Multi Channel Support

82

Analytics and Reporting

82

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Usability and Intuitiveness

82

Ease of IT Administration

82

Breadth of Features

82

Ease of Customization

81

Quality of Features

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Wix Reviews

Lucinda U.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Reliable tool for web design and development

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix offers an extensive range of free CSS templates that makes it easy to design websites.

What is your favorite aspect of this product?

I like how Wix makes it super easy to design websites. Content management is another great aspect about Wix.

What do you dislike most about this product?

Wix offers all tools that I require although it is expensive to register domains.

What recommendations would you give to someone considering this product?

Try it today and you will never regret using it for web design and development.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ALLEN A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Fast web design software

Likeliness to Recommend

5 /10

What differentiates Wix from other similar products?

Just the interface, from my perspective

What is your favorite aspect of this product?

the dummy link

What do you dislike most about this product?

Perfect templates are too expensive

What recommendations would you give to someone considering this product?

Try the software, it's a good option asides WordPress

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Faith M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2025

Easy Website Building with Great Customization

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

Wix has an intuitive drag-and-drop editor, making website building easy without requiring coding. This is a unique feature

What is your favorite aspect of this product?

I love that Wix offers stunning, customizable templates, making it easy to create a professional-looking website.

What do you dislike most about this product?

What I dislike most about Wix is that its flexibility can sometimes make sites load slower compared to more lightweight website builders.

What recommendations would you give to someone considering this product?

If you're considering Wix, choose a plan based on your needs, keep your design simple for faster loading, and explore Wix's built-in SEO tools to improve visibility.

Pros

  • Fair
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Cons

  • Inhibits Innovation
  • Under Delivered

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