
What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Standard Templates
Social Media Integration
Web Publishing Capabilities
Content Workflow Management
Management Interface
Content Repository
Content Security
E-Commerce Integration
Translation Facilitation
Multi Channel Support
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Also Featured in...
Wix Reviews
Joshua F.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2024
Take the time to learn the product.
Likeliness to Recommend
What differentiates Wix from other similar products?
Ease of use
What is your favorite aspect of this product?
How much can be integrated
What do you dislike most about this product?
The red tape at Wix snd the company never taking ownership of errors but always trying to place blame elsewhere
What recommendations would you give to someone considering this product?
Take the time to fully learn and understand the product
Pros
- Continually Improving Product
- Respectful
- Includes Product Enhancements
- Security Protects
Cons
- Wastes Time
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Prateek B.
- Role: Sales Marketing
- Industry: Media
- Involvement: Initial Implementation
Submitted Mar 2024
The best part is it’s very easy to and navigate
Likeliness to Recommend
What differentiates Wix from other similar products?
User friendly and easy to use
What is your favorite aspect of this product?
Don’t take time to load
What do you dislike most about this product?
Takes time to connect with customer care
What recommendations would you give to someone considering this product?
Keep less options to navigate
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.

Adarsh T.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easy to build front-end web pages.
Likeliness to Recommend
What differentiates Wix from other similar products?
Easy to use and dynamic in features.
What is your favorite aspect of this product?
It user a friendly interaction.
What do you dislike most about this product?
Some multipage web applications become slow
What recommendations would you give to someone considering this product?
For someone who is starting with a low-code approach to building web pages, Wix is the best option,
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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