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WooCommerce Logo Award Winner Product Badge
WooCommerce

WooCommerce

Composite Score
8.8 /10
CX Score
9.0 /10
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Category
WooCommerce
8.8 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

2% Negative
8% Neutral
90% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

87

Order Management

86

Payment Processing

86

Order Portal

85

Content Management

83

Content Localization

83

Reporting and Analytics

83

Integrated Search

81

Microsite Management

80

Retargeting Capabilities

79

Predictive Recommendations

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of Customization

84

Ease of Data Integration

84

Quality of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

79

WooCommerce Reviews

Ayomide A.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Perfect Match for wps plug-in

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Perfect as a free startup app

What is your favorite aspect of this product?

It’s emailing features

What do you dislike most about this product?

Currency’s lagging

What recommendations would you give to someone considering this product?

Okay to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kulendiran P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

we can save time here.

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Service is different

What is your favorite aspect of this product?

Easy to Create Website

What do you dislike most about this product?

The Theme Colour is not good.

What recommendations would you give to someone considering this product?

It's Making it clean to navigate and use for beginners

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Tohibulla M.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Everything you need to start your e-commerce store

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

A light weight WordPress plugin that is thoroughly optimised to consume minimal resources. So in addition to fast loading, hosting cost is reduced. Almost all the functionalities for an estore from payment processing (seamlessly connects with all popular payment gateways including Stripe and PayPal) to filtering are there. Being open source, additional functionalities can be always added with custom code or activating more free and paid plugins. There is a large network of developers associated. Even the WooCommerce team provides a fantastic community support on the wordpress.org forum.

What is your favorite aspect of this product?

How by just adding an API key from your payment gateway service provider, one can start accepting online payments.

What do you dislike most about this product?

There are paid subscriptions by WooCommerce team for additional, specialized features that are pricey.

What recommendations would you give to someone considering this product?

Start with their free plan that can be activated right from WP Admin dashboard. It has everything for a starter e-commerce store.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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